Before You Order
〇 Regarding Import Consumption Tax
At Shafutoya Shopping Site, we pay the import consumption tax incurred at the time of import on your behalf, so you will not be charged any additional fees beyond the total amount paid at checkout.
〇Compatibility Check
As our entire product database is based on North American vehicles (USDM), please confirm whether or not parts can be installed on Japanese vehicles (JDM) before ordering. (If you are unsure if a listed product is compatible with your vehicle, please feel free to contact us. Our support team will be happy to look into it for you.)
If you place an order without confirming compatibility, we will not be able to accept returns due to incompatibility.
Please note that even if products are sorted by selecting the year, manufacturer, and vehicle model on the tabs on our top page, it does not necessarily mean they will fit Japanese models without modification.
All product descriptions have been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○ Regarding Shipping
Shipping costs are paid at the time of checkout. Shipping estimates are calculated automatically when you enter your shipping address on the checkout page. For large items such as body parts, the actual shipping cost may occasionally differ significantly from the amount automatically calculated. In such cases, we will contact you individually via email.
All products are generally shipped internationally from our US warehouse. Unlike domestic shipping in Japan, international shipping takes approximately 7 to 14 days, so please allow plenty of time for your order. If you are in a hurry, please contact us in advance to confirm delivery times. Note that all products are transported by air. They will not be shipped by sea freight.
○ Regarding Japanese Vehicle Inspection (Shaken) Compatibility
All products we handle are basically designed and manufactured outside of Japan. Please note that they are not adapted to the "Japanese vehicle inspection system," and we are unable to provide strength inspection reports or similar documents for the Japanese vehicle inspection system. Therefore, all parts are sold for the purpose of "use on circuits, private property, or off-road," and installation and use are at your own risk.
○ Regarding Warranty
Please check the contents immediately upon arrival of your product. As all products are shipped internationally from outside Japan, there may be cases where packaging or products sustain shipping damage. Please understand that we will only provide returns, refunds, or replacements for products with shipping damage, defective products, or items that differ from your order if you contact us within 7 days of receipt. Please note that for products sold through us, warranty-related support will be handled "exclusively through us." We do not provide support through other companies or distributors located within Japan.
