Before Ordering
〇About Import Consumption Tax
At Shaft-ya Shopping Site, we pay the import consumption tax incurred at the time of import on your behalf, so there are no additional charges beyond the total amount paid at checkout.
〇Confirmation of Compatibility
Since our entire product database is based on North American vehicles (USDM), please confirm whether the parts can be installed on Japanese vehicles (JDM) before placing your order. (If you are unsure whether a listed product is compatible with your vehicle, please feel free to contact us. Our support team will be happy to look into it for you.)
If you place an order without confirming compatibility, we cannot accept returns due to incompatibility.
Please note that even if products are sorted by selecting the year, manufacturer, and vehicle model using the tabs on our homepage, it does not necessarily guarantee that they will fit Japanese model vehicles without modification.
All product descriptions have been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○Regarding Shipping
Shipping costs are paid at the time of checkout. Shipping estimates are calculated automatically when you enter your shipping address on the checkout page. For large items such as body parts, there may occasionally be a significant discrepancy between the automatically calculated shipping cost and the actual cost. In such cases, we will contact you individually via email.
In principle, all products are shipped internationally from our US warehouse. Unlike domestic shipping in Japan, international shipping takes about 7 to 14 days, so please allow sufficient time when placing your order. If you are in a hurry, please contact us in advance to confirm the delivery date. All products are shipped via air freight. We do not ship by sea.
○Regarding Japanese Vehicle Inspection (Shaken) Compatibility
Generally, all products we handle are designed and manufactured outside of Japan. Please note that they are not compliant with the "Japanese vehicle inspection system," and we cannot provide structural strength study documents or similar paperwork for this purpose. Therefore, all parts are sold for the purpose of "use on circuits, private property, or off-road," and any installation and use are at your own risk.
○Regarding Warranty
Please check the contents immediately upon arrival. Since all products are shipped internationally from outside Japan, there may be cases where shipping damage occurs to the packaging or the product itself. Please understand that we will only provide returns, refunds, or replacements for products with shipping damage, defective products, or items different from those ordered if contacted within 7 days of receipt. Furthermore, please note that for products sold through our company, warranty-related support will be provided "exclusively through us." We do not provide support through other companies or distributors located within Japan.
