Before Ordering
〇 Regarding Import Consumption Tax
At Shaftoya Shopping Site, we cover the import consumption tax incurred at the time of importation, so there will be no additional charges beyond the total amount paid at checkout.
〇Compatibility Verification
Our entire product database is based on North American specification (USDM) vehicles; please verify compatibility with Japanese specification (JDM) vehicles before ordering. (If you are unsure whether a listed product fits your vehicle, please feel free to contact us. Our support team will be happy to look into it for you.)
If an order is placed without verifying compatibility, we cannot accept returns due to incompatibility.
Please note that even if products are sorted by selecting the year, make, and model using the tabs on our homepage, this does not guarantee that they will fit Japanese model vehicles without modification.
All product information has been translated into Japanese using translation software. As there may be confusing expressions, please contact us if you have any questions before placing your order.
○ Regarding Shipping
Shipping costs are paid at the time of checkout. Shipping estimates are calculated automatically once you enter your shipping address on the checkout page. For large items such as body parts, the actual shipping cost may rarely differ significantly from the amount automatically calculated. In such cases, we will contact you individually via email.
Basically, all products are shipped internationally from our US warehouse. Unlike domestic shipping in Japan, international shipping takes approximately 7 to 14 days, so please allow sufficient time when ordering. If you are in a hurry, please contact us in advance to confirm delivery times. Note that all products are transported via air freight. They are never shipped by sea freight.
○ Regarding Japanese Vehicle Inspection (Shaken) Compliance
All products we handle are fundamentally designed and manufactured outside of Japan. Please understand that they are not compliant with the "Japanese Vehicle Inspection (Shaken) System," and we cannot provide structural review documents or similar paperwork for the Japanese inspection system. Therefore, all parts are sold for the purpose of "use on circuits, private property, or off-road," and installation and use are at your own risk.
○ Regarding Warranty
Please check the contents of your package immediately upon arrival. As all products are shipped internationally from outside Japan, packaging boxes and items may occasionally sustain shipping damage. Please understand that we will only provide returns, refunds, or replacements for items with shipping damage, defective products, or incorrect items if notified within 7 days of receipt. Furthermore, regarding products sold through us, all warranty-related support will be handled "exclusively through us." Please note that we do not coordinate with other companies or agencies located within Japan for such support.
