Before You Order
〇 Regarding Import Consumption Tax
At Shaftoya Shopping Site, we pay the import consumption tax incurred at the time of import on your behalf, so there will be no additional charges beyond the total amount paid at checkout.
〇 Compatibility Check
As our product database is based on North American vehicles (USDM), please confirm whether the parts can be installed on Japanese market vehicles (JDM) before placing your order. (If you are unsure whether a listed product is compatible with your vehicle, please feel free to contact us. Our support team will be happy to look into it for you.)
If an order is placed without confirming compatibility, we cannot accept returns due to incompatibility.
Please note that even if products are filtered by year, manufacturer, and model using the tabs on our top page, it does not guarantee that they will fit Japanese model vehicles without modification.
All product descriptions have been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○ Regarding Delivery
Shipping costs are paid at the time of checkout. Shipping estimates are calculated automatically once you enter your shipping address on the checkout page. In rare cases, for large items such as body parts, there may be a significant discrepancy between the automatically calculated shipping cost and the actual shipping cost. In such cases, we will contact you individually via email.
Basically, all products are shipped internationally from our U.S. warehouse. Unlike domestic shipping in Japan, international delivery takes approximately 7 to 14 days, so please allow plenty of time for your order. If you are in a hurry, please contact us in advance to check the estimated delivery time. All products are transported via air freight. We do not use sea freight.
○ Regarding Japanese Vehicle Inspection (Shaken) Compatibility
Please note that all products we handle are designed and manufactured outside of Japan. They are not compliant with the "Japanese Vehicle Inspection (Shaken) system," and we are unable to provide strength analysis documents or similar paperwork for the Japanese inspection system. Therefore, all parts are sold for the purpose of "use on circuits, private property, or off-road," and installation and use are at your own risk.
○ Regarding Warranty
Please inspect your items immediately upon arrival. Since all products are shipped internationally from outside of Japan, there is a possibility that the shipping box or the product may sustain damage during transit. Please understand that we will only provide returns, refunds, or replacements for damaged items, defective products, or items different from your order if you contact us within 7 days of receipt. Please also note that for products sold through us, all warranty-related support will be handled "exclusively through our company." We do not coordinate with other domestic Japanese companies or agencies for warranty support.
