Before Ordering
〇 Regarding Import Consumption Tax
At Shaft-ya Shopping Site, we cover the import consumption tax incurred upon import, so there will be no additional charges beyond the total amount paid at checkout.
〇Checking Compatibility
Since our entire product database is based on North American vehicles (USDM), please confirm whether parts are compatible with Japanese-spec vehicles (JDM) before placing your order. (If you are unsure if a listed product is compatible with your vehicle, please feel free to contact us. Our support team will be happy to look it up for you.)
If you place an order without confirming compatibility, we cannot accept returns due to incompatibility.
Please note that even if products are sorted by selecting the year, manufacturer, and vehicle model via the tabs on our homepage, this does not necessarily mean they will fit Japanese-model vehicles without modification.
All products have been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○ Regarding Shipping
Shipping costs are paid at the time of checkout. Shipping estimates are calculated automatically once you enter your delivery address on the checkout page. For large items such as body parts, there are rare cases where the automatically calculated shipping fee differs significantly from the actual cost. In such instances, we will contact you individually via email.
In principle, all products are shipped internationally from our U.S. warehouse. Unlike domestic shipping within Japan, international shipping takes approximately 7 to 14 days, so please allow ample time for delivery. If you are in a rush, please inquire about delivery times in advance. Note that all products are transported via air freight; we do not use sea freight.
○ Regarding Japanese Vehicle Inspection (Shaken) Compliance
Our products are fundamentally designed and manufactured outside of Japan. Please be aware that they are not designed to comply with "Japanese Vehicle Inspection (Shaken) standards," and we are unable to provide strength inspection reports or similar documentation for Japanese inspection purposes. Therefore, all parts are sold for "use on tracks, private property, or off-road," and installation and use are at your own risk.
○ Regarding Warranty
Please inspect the contents immediately upon delivery. As all products are shipped internationally from outside Japan, there may be instances of shipping damage to the packaging or the product itself. Please understand that we will only provide returns, refunds, or exchanges for shipping-damaged items, defective products, or incorrect items if you contact us within 7 days of receipt. Furthermore, for products sold through our company, all warranty-related support will be handled "exclusively through us." Please note that we do not coordinate with other companies or agencies located within Japan regarding warranty matters.
