Before Ordering
〇 Regarding Import Consumption Tax
At Shaft-ya Shopping Site, we pay the import consumption tax incurred at the time of import on your behalf, so there will be no additional charges beyond the total amount paid at checkout.
〇Compatibility Check
As our entire product database is based on North American vehicles (USDM), please confirm compatibility with Japanese vehicles (JDM) before placing your order. (Please feel free to contact us if you are unsure whether the listed product will fit your vehicle; our support team will be happy to assist you.)
If you place an order without confirming compatibility, we cannot accept returns due to incompatibility.
Please note that even if products are sorted by selecting the year, manufacturer, and vehicle model via the tabs on our homepage, it does not necessarily guarantee a direct fit on Japanese-spec vehicles without modification.
All products have been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○ Regarding Shipping
Shipping costs are paid at the time of payment. Shipping estimates are automatically calculated on the checkout page once you enter your shipping address. For large items such as body parts, the actual shipping cost may occasionally differ significantly from the amount automatically calculated. In such cases, we will contact you individually via email.
All products are generally shipped internationally from our US warehouse. Unlike domestic shipping within Japan, international shipping takes approximately 7 to 14 days, so please allow ample time for delivery. If you are in a hurry, please contact us in advance to confirm the delivery time. Please note that all products are transported by air; they are not shipped by sea freight.
○ Regarding Compliance with Japanese Vehicle Inspections (Shaken)
The products we handle are basically all designed and manufactured outside of Japan. Please be aware that they are not designed to comply with the "Japanese Vehicle Inspection (Shaken) system," and we cannot provide strength calculation documents or similar paperwork for the Japanese inspection system. Therefore, all parts are sold for the purpose of "use on circuits, private property, or off-road," and installation and use are at your own risk.
○ Regarding Warranty
Please check the contents immediately upon arrival. As all products are shipped internationally from outside Japan, there may be damage to the packaging or the product during transit. Please understand that we will only provide returns, refunds, or exchanges for products with transit damage, defective products, or incorrect items if you contact us within 7 days of receipt. Please note that for products sold through us, all warranty-related support will be handled "exclusively through us." We do not provide support through other companies or distributors located within Japan.
