Before You Order
〇 Regarding Import Consumption Tax
At Shafutoya Shopping Site, we pay the import consumption tax incurred at the time of import on your behalf, so there will be no additional charges beyond the total amount paid at checkout.
〇 Confirmation of Compatibility
Since our product database is based on North American vehicles (USDM), please confirm whether the item can be installed on a Japanese vehicle (JDM) before placing your order. (If you are unsure if the listed product is compatible with your vehicle, please feel free to contact us. Our support team will investigate for you.)
If you place an order without confirming compatibility, we cannot accept returns due to incompatibility.
Please note that even if products are sorted by selecting the year, make, and model in the tabs on our homepage, it does not necessarily mean they will fit Japanese models without modification.
All product descriptions have been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○ Regarding Shipping
Shipping costs are paid at the time of checkout. Shipping estimates are automatically calculated once you enter your delivery address on the checkout page. For large items such as body parts, there may occasionally be a significant discrepancy between the automatically calculated shipping cost and the actual cost. In such cases, we will contact you individually via email.
Basically, all products are shipped internationally from our US warehouse. Unlike domestic shipping in Japan, international shipping takes about 7 to 14 days, so please allow plenty of time when ordering. If you are in a hurry, please contact us in advance to confirm delivery times. Note that all products are transported by air. They are not shipped by sea freight.
○ Regarding Compliance with Japanese Vehicle Inspections
Please note that all products we handle are basically designed and manufactured outside of Japan. They are not compliant with the "Japanese vehicle inspection system," and we are unable to provide strength inspection certificates or similar documents for that purpose. Therefore, all parts are sold for use on "circuits, private land, and off-road" only; please install and use them at your own risk.
○ Regarding Warranty
Please check the contents immediately upon arrival. Since all products are shipped internationally from outside Japan, there may be shipping damage to the packing boxes or the products themselves. Please understand that we will only provide returns, refunds, or replacement exchanges for items with shipping damage, defective products, or incorrect items if you contact us within 7 days of receipt. Please also note that for products sold through us, all warranty-related matters will be handled "exclusively through us." We do not provide service through other companies or distributors located within Japan.
