Before You Order
〇 Regarding Import Consumption Tax
At Shaft-ya Shopping Site, we pay the import consumption tax incurred upon importation on your behalf, so there will be no additional charges beyond the total amount paid at checkout.
〇Compatibility Check
Our entire product database is based on North American vehicles (USDM), so please check the compatibility for Japanese vehicles (JDM) before placing your order. (Please feel free to contact us if you are unsure whether the listed product is compatible with your vehicle. Our support team will be happy to look into it for you.)
If you place an order without confirming compatibility, we cannot accept returns due to incompatibility.
Please note that even if products are sorted by selecting the model year, manufacturer, and vehicle model via the tabs on our top page, it does not necessarily mean they will fit Japanese models without modification.
All products have been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○ Regarding Shipping
Shipping costs are paid at the time of payment. Shipping estimates are automatically calculated when you enter your shipping address on the checkout page. For large items such as body parts, there may occasionally be a significant discrepancy between the automatically calculated shipping cost and the actual shipping cost. In such cases, we will contact you individually via email.
Basically, all products are shipped internationally from our US warehouse. Unlike domestic shipping within Japan, international shipping takes about 7 to 14 days, so please allow yourself plenty of time when ordering. If you are in a hurry, please contact us in advance to confirm delivery times. All products are transported by air. We do not use sea freight.
○ Regarding Compliance with Japanese Vehicle Inspection (Shaken)
Please note that all products we handle are basically designed and manufactured outside of Japan. They are not adapted to the "Japanese Vehicle Inspection System," and we cannot provide strength calculation documents or similar paperwork for the Japanese inspection system. Therefore, all parts are sold for the purpose of "use on circuits, private land, or off-road," and installation and use are at your own risk.
○ Regarding Warranty
Please check the contents of your order immediately upon arrival. Since all products are shipped internationally from outside of Japan, packaging boxes and products may sustain shipping damage. Please understand that we will only provide returns, refunds, or replacement items if you contact us within 7 days of receipt regarding products with shipping damage, defective products, or items that differ from your order. Furthermore, for products sold through our company, all warranty-related support will be handled "exclusively through our company." Please note that we do not handle support through other companies or distributors located within Japan.
