Before You Order
〇 Regarding Import Consumption Tax
At Shafutoya Shopping Site, we pay the import consumption tax incurred at the time of importation on your behalf, so there are no additional charges beyond the total amount paid at checkout.
〇Compatibility Confirmation
As our entire product database is based on North American specification vehicles (USDM), please confirm whether the product can be installed on your Japanese specification vehicle (JDM) before placing an order. (If you are unsure whether the listed product is compatible with your vehicle, please feel free to contact us. Our support team will be happy to assist you.)
If you place an order without confirming compatibility, we cannot accept returns due to incompatibility.
Please note that even if products are sorted by selecting the model year, manufacturer, and vehicle model using the tabs on our homepage, this does not necessarily mean they will fit Japanese model vehicles without modification.
All products have been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○ Regarding Shipping
Shipping costs are paid at the time of checkout. Shipping estimates are calculated automatically when you enter your shipping address on the checkout page. For large items such as body parts, the automatically calculated shipping cost may rarely differ significantly from the actual shipping cost. In such cases, we will contact you individually via email.
In principle, all products are shipped internationally from our US warehouse. Unlike domestic shipping in Japan, international shipping takes approximately 7 to 14 days, so please allow sufficient time when placing your order. If you are in a hurry, please contact us in advance to confirm the delivery time. All products are transported via air freight. We do not use sea freight.
○ Regarding Japanese Vehicle Inspection (Shaken) Compatibility
The products we handle are basically all designed and manufactured outside of Japan. Please note that they are not adapted to the "Japanese vehicle inspection system," and we cannot provide structural calculation documents or similar paperwork for the Japanese vehicle inspection system. Therefore, all parts are sold for use on "circuits, private land, or off-road," and installation and use are at your own risk.
○ Regarding Warranty
Please check the contents immediately upon arrival. As all products are shipped internationally from outside Japan, there is a possibility that the packaging box or the product may sustain damage during shipping. Please understand that we will only handle returns, refunds, or replacement exchanges for items with shipping damage, defective products, or items different from your order if you contact us within 7 days of receipt. Furthermore, for products sold through us, warranty-related support will be handled "exclusively through us." Please note that we do not coordinate with other companies or agencies located within Japan.
