Before Ordering
〇 Regarding Import Consumption Tax
At Shafutoya Shopping Site, we pay the import consumption tax incurred at the time of import on your behalf, so there are no additional charges beyond the total amount paid at checkout.
〇Confirmation of Compatibility
Since our entire product database is based on North American vehicles (USDM), please confirm whether parts can be installed on Japanese domestic vehicles (JDM) before placing your order. (If you are unsure whether a listed product is compatible with your vehicle, please feel free to contact us. Our support team will be happy to look into it for you.)
If you place an order without confirming compatibility, we cannot accept returns due to incompatibility.
Please note that even if products are filtered by selecting the year, manufacturer, and vehicle model using the tabs on our top page, this does not necessarily mean they will fit Japanese model vehicles without modification.
All products have been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○ Regarding Delivery
Shipping costs are paid at the time of checkout. Shipping estimates are calculated automatically once you enter your shipping address on the checkout page. For large items such as body parts, the actual shipping cost may occasionally differ significantly from the amount automatically calculated. In such cases, we will contact you individually via email.
In principle, all products are shipped internationally from our US warehouse. Unlike domestic Japanese shipping, international shipping takes about 7 to 14 days, so please allow sufficient time when ordering. If you are in a hurry, please contact us in advance to confirm delivery times. Note that all products are transported by air. We do not ship by sea.
○ Regarding Compliance with Japanese Vehicle Inspection (Shaken)
All products we handle are designed and manufactured outside of Japan. Please understand that they are not designed to comply with "Japanese vehicle inspection standards," and we are unable to provide strength analysis reports or similar documentation for this purpose. Therefore, all parts are sold for use on "circuits, private land, or off-road," and installation and use are at your own risk.
○ Regarding Warranty
Please inspect the contents immediately upon arrival. As all products are shipped internationally from outside Japan, packaging or products may sustain damage during transit. Please understand that we will only provide returns, refunds, or replacement items for products with transit damage, defects, or incorrect items if notified within 7 days of receipt. Furthermore, regarding products sold through us, warranty support will be handled "exclusively through our company." Please note that we do not provide support through other companies or distributors located within Japan.
