Before Ordering
〇 About Import Consumption Tax
At Shaft-ya Shopping Site, we cover the import consumption tax incurred at the time of import on your behalf, so you will not be charged any additional fees beyond the total amount paid at checkout.
〇 Confirmation of Compatibility
Our entire product database is based on North American vehicles (USDM). Please confirm compatibility with Japanese domestic vehicles (JDM) before placing your order. (If you are unsure whether a listed product fits your vehicle, please feel free to contact us. Our support team will be happy to assist you.)
If an order is placed without verifying compatibility, we cannot accept returns due to fitment issues.
Please note that even if products are sorted by selecting the year, manufacturer, and model using the tabs on our homepage, it does not necessarily guarantee a direct fit for Japanese market vehicles without modification.
All product descriptions have been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○ Regarding Shipping
Shipping costs are paid at the time of checkout. Shipping estimates are calculated automatically once you enter your shipping address on the checkout page. For large items such as body parts, there are rare cases where the automated shipping calculation differs significantly from the actual cost. In such instances, we will contact you individually via email.
Essentially, all products are shipped internationally from our U.S. warehouse. Unlike domestic shipping in Japan, international shipping takes approximately 7 to 14 days, so please allow sufficient time for delivery. If you are in a hurry, please contact us in advance to confirm the estimated delivery time. All products are transported via air freight. We do not use sea freight.
○ Regarding Japanese Vehicle Inspection (Shaken) Compatibility
Basically, all products we handle are designed and manufactured outside of Japan. Please understand that they are not compliant with the "Japanese Vehicle Inspection System," and we are unable to provide strength study documents or similar documentation for this purpose. Therefore, all parts are sold for the purpose of "use on circuits, private property, or off-road," and installation and use are at your own risk.
○ Regarding Warranty
Please check the contents of your order immediately upon arrival. As all products are shipped internationally from outside Japan, there is a possibility that shipping damage may occur to the packaging or the product itself. Please understand that for items with shipping damage, defective products, or incorrect items, we will only process returns, refunds, or exchanges if notified within 7 days of receipt. Furthermore, for products sold through us, all warranty-related support will be handled "exclusively through us." Please note that we do not coordinate with other companies or agencies located within Japan for such support.
