Before Ordering
〇 Regarding Import Consumption Tax
At Shaft-ya Shopping Site, we cover the import consumption tax incurred at the time of import on your behalf, so you will not be charged any additional fees beyond the total amount paid at checkout.
〇 Confirmation of Fitment
All product databases are based on North American vehicles (USDM), so please verify whether they are compatible with Japanese market vehicles (JDM) before placing an order. (If you are unsure if the listed product is compatible with your vehicle, please feel free to contact us. Our support team will be happy to investigate for you.)
If you place an order without confirming fitment, we cannot accept returns due to incompatibility.
Please note that even if products are filtered by selecting the year, manufacturer, and vehicle model from the tabs on our top page, it does not guarantee that they will fit Japanese model vehicles without modification.
All products have been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○ Regarding Shipping
Shipping costs are paid at the time of checkout. Shipping estimates are calculated automatically once you enter your shipping address on the checkout page. For large items such as body parts, the actual shipping cost may occasionally differ significantly from the amount automatically calculated. In such cases, we will contact you individually via email.
All products are generally shipped internationally from our US warehouse. Unlike domestic shipping in Japan, international shipping takes about 7 to 14 days, so please allow sufficient time for your order. If you are in a hurry, please contact us in advance to confirm delivery times. Note that all products are transported by air. They are never shipped by sea freight.
○ Regarding Compliance with Japanese Vehicle Inspection (Shaken)
All products we handle are basically designed and manufactured outside of Japan. Please note that they are not compliant with the "Japanese Vehicle Inspection System," and we cannot provide documents such as structural strength analysis reports for Japanese inspection purposes. Therefore, all parts are sold for the purpose of "use on circuits, private property, or off-road," and installation and use are at your own risk.
○ Regarding Warranty
Please check the contents of your order immediately upon arrival. As all products are shipped internationally from outside Japan, there may be shipping damage to the packaging or the product itself. Please understand that we will only handle returns, refunds, or replacement exchanges for items with shipping damage, defective products, or incorrect items if notified within 7 days of receipt. Furthermore, for products sold through our company, all warranty-related issues must be handled "exclusively through us." Please note that we do not handle matters through other companies or distributors located in Japan.
