Before Ordering
〇 Regarding Import Consumption Tax
At Shafutoya Shopping Site, we cover the import consumption tax incurred at the time of importation, so there will be no additional charges beyond the total amount paid at checkout.
〇Compatibility Check
All product databases are based on North American vehicles (USDM). Please confirm compatibility with Japanese vehicles (JDM) before placing your order. (If you are unsure whether a listed product is compatible with your vehicle, please feel free to contact us. Our support team will investigate for you.)
If an order is placed without confirming compatibility, we cannot accept returns due to incompatibility.
Please note that even if products are sorted by selecting the year, manufacturer, and vehicle model via the tabs on our homepage, it does not necessarily guarantee that they will fit Japanese model vehicles without modification.
All products have been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○ Regarding Shipping
Shipping costs are paid at the time of checkout. Shipping estimates are calculated automatically once you enter your shipping address on the checkout page. For large items such as body parts, the actual shipping cost may occasionally differ significantly from the amount automatically calculated. In such cases, we will contact you individually via email.
Basically, all products are shipped internationally from our US warehouse. Unlike domestic shipping in Japan, international shipping takes about 7 to 14 days, so please allow yourself enough time when ordering. If you are in a hurry, please contact us in advance to confirm delivery times. Note that all products are transported by air; they are not shipped by sea.
○ Regarding Japanese Vehicle Inspection (Shaken) Compatibility
All products handled by our company are basically designed and manufactured outside of Japan. Please understand that they are not compliant with the "Japanese Vehicle Inspection System," and we cannot provide strength study documents or similar for this purpose. Therefore, all parts are sold for use on "circuits, private property, or off-road," and installation and use are at your own risk.
○ Regarding Warranty
Please check the contents immediately upon arrival of the product. Since all products are shipped internationally from outside Japan, there may be damage to the packaging or the product due to shipping. Please understand that we will only provide returns, refunds, or replacements for products with shipping damage, defective products, or incorrect items if notified within 7 days of receipt. Additionally, for products sold through our company, warranty support will be handled "exclusively through us." Please note that we do not coordinate with other companies or agencies located in Japan.
