Before Ordering
〇Regarding Import Consumption Tax
At Shaft-ya Shopping Site, we pay the import consumption tax incurred at the time of import on your behalf, so there are no additional charges beyond the total amount paid at checkout.
〇Compatibility Check
Our entire product database is based on North American vehicles (USDM). Please confirm whether the product can be installed on a Japanese model vehicle (JDM) before ordering. (If you are unsure whether the listed product is compatible with your vehicle, please feel free to contact us. Our support team will be happy to look it up for you.)
If you place an order without confirming compatibility, we cannot accept returns due to incompatibility.
Please note that even if products are sorted by selecting the year, manufacturer, and vehicle model using the tabs on our homepage, it does not necessarily mean they will fit Japanese model vehicles without modification.
All products are translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○Regarding Shipping
Shipping costs are paid at the time of checkout. Shipping estimates are automatically calculated once you enter your shipping address on the checkout page. For large items such as body parts, there may occasionally be a significant discrepancy between the automatically calculated shipping cost and the actual cost. In such cases, we will contact you individually via email.
Basically, all products are shipped internationally from our U.S. warehouse. Unlike domestic shipping within Japan, international shipping takes approximately 7 to 14 days, so please place your order with sufficient time. If you are in a hurry, please contact us in advance to confirm the delivery date. All products are transported via air freight. We do not use sea freight.
○Regarding Japanese Vehicle Inspection (Shaken) Compatibility
All products we handle are designed and manufactured outside of Japan. Please understand that they are not compliant with the "Japanese Vehicle Inspection System," and we cannot provide documents such as strength examination reports for this purpose. Therefore, all parts are sold for the purpose of "use on circuits, private land, or off-road," and installation and use are at your own risk.
○Regarding Warranty
Please check the contents of your order as soon as the product arrives. Since all products are shipped internationally from outside Japan, there may be shipping damage to the packaging or the product itself. Please understand that we will only provide returns, refunds, or replacement products for damaged, defective, or incorrect items if you contact us within 7 days of receipt. Furthermore, for products sold through our company, all warranty-related matters will be handled "exclusively through us." Please note that we do not handle matters through other companies or distributors located in Japan.
