Before Ordering
〇 Regarding Import Consumption Tax
At Shafutoya Shopping Site, we pay the import consumption tax incurred at the time of import on your behalf, so there will be no additional charges beyond the total amount paid at checkout.
〇Compatibility Check
All product databases are based on North American vehicles (USDM), so please check the compatibility with Japanese domestic vehicles (JDM) before ordering. (If you are unsure whether the listed product is compatible with your vehicle, please feel free to contact us. Our support team will be happy to look into it for you.)
If you place an order without confirming compatibility, we cannot accept returns due to incompatibility.
Please note that even if products are sorted by selecting the year, manufacturer name, and vehicle model on the tabs on our top page, it does not necessarily mean they will fit Japanese models without modification.
All products have been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○ Regarding Shipping
Shipping costs are paid at the time of checkout. Shipping estimates are calculated automatically once you enter your shipping address on the checkout page. For large items such as body parts, there may occasionally be a significant discrepancy between the automatically calculated shipping cost and the actual cost. In such cases, we will contact you individually via email.
All products are generally shipped internationally from our U.S. warehouse. Unlike domestic shipping in Japan, international shipping takes about 7 to 14 days, so please allow plenty of time when placing your order. If you are in a hurry, please contact us in advance to confirm delivery times. Note that all products are transported by air; they are not shipped by sea freight.
○ Regarding Compliance with Japanese Vehicle Inspection (Shaken)
All products we handle are designed and manufactured outside of Japan. Please note that they are not compliant with the "Japanese Vehicle Inspection System," and we are unable to provide strength inspection certificates or similar documentation for this purpose. Therefore, all parts are sold for "circuit, private property, or off-road use only," and installation and use are at your own risk.
○ Regarding Warranty
Please check the contents of your order immediately upon arrival. Since all products are shipped internationally from outside Japan, packaging boxes and products may sustain shipping damage. Please understand that we will only provide returns, refunds, or replacement products if we are notified within 7 days of receipt regarding damaged, defective, or incorrect items. Additionally, regarding products sold through our company, all warranty-related support will be handled "exclusively through our company." Please note that we do not provide support through other companies or distributors located within Japan.
