Before You Order
〇 Regarding Import Consumption Tax
At Shaft-ya, we pay the import consumption tax incurred at the time of import on your behalf, so there are no additional charges beyond the total amount paid at checkout.
〇Compatibility Check
As our product database is primarily based on North American vehicles (USDM), please confirm whether the item can be installed on a Japanese model vehicle (JDM) before placing your order. (If you are unsure whether the listed product is compatible with your vehicle, please feel free to contact us. Our support team will be happy to assist you.)
If you place an order without confirming compatibility, we cannot accept returns due to incompatibility.
Please note that even if items are sorted by year, make, and model using the tabs on our homepage, it does not necessarily mean they will fit Japanese model vehicles without modification.
All product descriptions have been translated into Japanese using translation software. If you encounter any confusing expressions, please contact us before ordering.
○ Regarding Shipping
Shipping costs are paid at the time of checkout. Shipping estimates are calculated automatically once you enter your shipping address on the checkout page. For large items such as body parts, the actual shipping cost may occasionally differ significantly from the amount calculated automatically. In such cases, we will contact you individually via email.
All products are generally shipped internationally from our U.S. warehouse. Unlike domestic shipping within Japan, international shipping takes approximately 7 to 14 days, so please allow sufficient time when ordering. If you are in a hurry, please contact us in advance to confirm delivery times. Note that all items are shipped via air freight. We do not use sea freight.
○ Regarding Japanese Vehicle Inspection (Shaken) Compatibility
Please be aware that all products we handle are designed and manufactured outside of Japan. They are not compliant with the "Japanese Vehicle Inspection (Shaken) System," and we cannot provide strength evaluation documents or similar paperwork for these systems. Therefore, all parts are sold for "circuit, private property, or off-road use" only, and installation and use are at your own risk.
○ Regarding Warranty
Please check the contents of your order immediately upon arrival. As all items are shipped internationally from outside Japan, packaging or products may occasionally suffer shipping damage. We will only provide returns, refunds, or replacements for products with shipping damage, defective goods, or incorrect items if notified within 7 days of receipt. Please understand that for items sold through us, all warranty-related support will be handled "exclusively through us." Please note that we do not offer support through other domestic companies or agents in Japan.
