Before Placing Your Order
〇Regarding Import Consumption Tax
At Shaft-ya Shopping Site, we cover the import consumption tax incurred upon importation, so there will be no additional charges beyond the total amount paid at checkout.
〇Compatibility Confirmation
Since our entire product database is based on North American vehicles (USDM), please confirm whether the product can be installed on Japanese market vehicles (JDM) before placing your order. (If you are unsure whether the listed product is compatible with your vehicle, please feel free to contact us. Our support team will be happy to assist you.)
If you place an order without confirming compatibility, we cannot accept returns due to incompatibility.
Please note that even if products are sorted by selecting the year, manufacturer, and vehicle model via the tabs on our homepage, this does not necessarily mean they will fit Japanese market models without modification.
All products have been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○Regarding Shipping
Shipping costs are paid at the time of checkout. Shipping estimates are calculated automatically once you enter your shipping address on the checkout page. For large items such as body parts, there are rare cases where the automatically calculated shipping cost differs significantly from the actual cost. In such cases, we will contact you individually via email.
All products are generally shipped internationally from our U.S. warehouse. Unlike domestic shipping in Japan, international shipping takes approximately 7 to 14 days, so please allow sufficient time when placing your order. If you are in a hurry, please contact us in advance to confirm delivery dates. Note that all products are transported by air. They are not shipped by sea.
○Regarding Compliance with Japanese Vehicle Inspection (Shaken)
All products we handle are designed and manufactured outside of Japan. Please understand that they are not designed to comply with the "Japanese Vehicle Inspection System," and we cannot provide strength calculation documents or similar paperwork for this purpose. Therefore, all parts are sold for "use on tracks, private property, or off-road," and installation and use are at your own risk.
○Regarding Warranty
Please check the contents immediately upon arrival of the product. Since all products are shipped internationally from outside of Japan, there is a possibility that the packing boxes or products may sustain shipping damage. Please understand that we will only provide returns, refunds, or replacement exchanges for items with shipping damage, defective products, or incorrect items if you contact us within 7 days of receipt. Furthermore, for products sold through us, all warranty-related matters must be handled "exclusively through us." Please note that we cannot provide support through other companies or distributors located within Japan.
