Before Ordering
〇 Regarding Import Consumption Tax
At Shaft-ya Shopping Site, we cover the import consumption tax incurred at the time of import on your behalf, so there are no additional charges beyond the total amount paid at checkout.
〇 Confirmation of Compatibility
Our entire product database is based on North American market vehicles (USDM). Please confirm compatibility with Japanese market vehicles (JDM) before placing your order. (If you are unsure whether a listed product fits your vehicle, please feel free to contact us. Our support team will be happy to look it up for you.)
If you place an order without confirming compatibility, we cannot accept returns due to incompatibility.
Please note that even if products are sorted by selecting the year, manufacturer, and vehicle model on the tabs on our homepage, it does not guarantee that they will fit Japanese model vehicles without modification.
All product descriptions have been translated into Japanese using translation software. As there may be confusing expressions, please contact us if you have any questions before placing an order.
○ Regarding Shipping
Shipping costs are paid at the time of payment. A shipping estimate will be calculated automatically when you enter your shipping address on the checkout page. In rare cases involving large items such as body parts, there may be a significant discrepancy between the automatically calculated shipping cost and the actual shipping cost. In such cases, we will contact you individually via email.
Basically, all products are shipped internationally from our U.S. warehouse. Unlike domestic shipping in Japan, international shipping takes approximately 7 to 14 days, so please allow yourself enough time when placing your order. If you are in a hurry, please contact us in advance to check the delivery time. Please note that all products are transported by air; they are not shipped by sea freight.
○ Regarding Compliance with Japanese Vehicle Inspection (Shaken)
Please note that all products we handle are basically designed and manufactured outside of Japan. They are not adapted to the "Japanese Vehicle Inspection System," and we cannot provide structural review documents or similar paperwork for the Japanese inspection system. Therefore, all parts are sold for use on "circuits, private property, or off-road," and installation and use are at your own risk.
○ Regarding Warranty
Please check the contents of your package immediately upon arrival. As all products are shipped internationally from outside Japan, there may be shipping damage to the packaging or the product itself. Please understand that we will only provide returns, refunds, or replacements for damaged, defective, or incorrect items if you contact us within 7 days of receipt. Furthermore, for products sold through our company, all warranty-related support will be handled "exclusively through us." Please note that we do not provide support through other companies or distributors located within Japan.
