Before Ordering
〇 Regarding Import Consumption Tax
At Shaft-ya Shopping Site, we cover the import consumption tax incurred upon importation, so you will not be charged any additional fees beyond the total amount paid at checkout.
〇 Compatibility Confirmation
Our entire product database is based on North American vehicles (USDM), so please verify whether parts will fit Japanese domestic vehicles (JDM) before placing your order. (If you are unsure if a listed product is compatible with your vehicle, please feel free to contact us. Our support team will be happy to look into it for you.)
If you place an order without confirming compatibility, we cannot accept returns due to incompatibility.
Please note that even if products are sorted by selecting the year, make, and model using the tabs on our homepage, this does not necessarily guarantee that they will fit Japanese model vehicles without modification.
All products have been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○ Regarding Shipping
Shipping costs are paid at the time of checkout. Shipping estimates are automatically calculated once you enter your delivery address on the checkout page. For large items such as body parts, the automatically calculated shipping fee may occasionally differ significantly from the actual cost. In such cases, we will contact you individually via email.
Basically, all products are shipped internationally from our U.S. warehouse. Unlike domestic shipping within Japan, international shipping takes approximately 7 to 14 days, so please allow ample time when ordering. If you are in a hurry, please contact us in advance to check delivery times. Please note that all products are transported by air; we do not use sea freight.
○ Regarding Japanese Vehicle Inspection (Shaken) Compliance
All products handled by our company are designed and manufactured outside of Japan. Please understand that they are not compliant with the "Japanese vehicle inspection system," and we are unable to provide strength study documents or similar certification for these regulations. Therefore, all parts are sold for use on "circuits, private land, and off-road" only, and installation and use are at your own risk.
○ Regarding Warranty
Please inspect the contents immediately upon delivery. As all products are shipped internationally from outside Japan, there is a possibility of damage to the packaging or the product during transit. Please understand that we will only provide returns, refunds, or replacement products for damaged, defective, or incorrect items if notified within 7 days of receipt. Furthermore, for products sold through us, warranty support will be handled "only through our company." Please note that we cannot provide support through other companies or distributors located within Japan.
