Before You Order
〇 Regarding Import Consumption Tax
At Shafto-ya Shopping Site, we pay the import consumption tax incurred at the time of import on your behalf, so you will not be charged any additional fees beyond the total amount paid at checkout.
〇Confirmation of Compatibility
All product databases are based on North American vehicles (USDM), so please confirm whether the parts are compatible with Japanese vehicles (JDM) before placing your order. (If you are unsure if a listed product fits your vehicle, please feel free to contact us. Our support team will be happy to assist you.)
Please note that we cannot accept returns due to incompatibility if an order is placed without prior verification.
Additionally, even if products are sorted by selecting the year, manufacturer, and vehicle model using the tabs on our homepage, this does not necessarily guarantee that they will fit Japanese market models without modification.
All product information has been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○ Regarding Shipping
Shipping costs are paid at the time of checkout. Shipping estimates are calculated automatically once you enter your shipping address on the checkout page. For large items such as body parts, there may occasionally be a significant discrepancy between the automatically calculated shipping cost and the actual cost. In such cases, we will contact you individually via email.
Basically, all products are shipped internationally from our U.S. warehouse. Unlike domestic shipping in Japan, international shipping takes approximately 7 to 14 days, so please allow sufficient time when ordering. If you are in a hurry, please contact us in advance to check the delivery time. Note that all items are transported via air freight. We do not use sea freight.
○ Regarding Japanese Vehicle Inspection (Shaken) Compatibility
All products handled by our company are generally designed and manufactured outside of Japan. Please understand that they are not compliant with the "Japanese Vehicle Inspection System," and we cannot provide strength calculation documents for such purposes. Therefore, all parts are sold for the purpose of "use on circuits, private property, or off-road," and any installation and use are at your own risk.
○ Regarding Warranty
Please check the contents immediately upon arrival. Because all products are shipped internationally from outside Japan, there may be damage to the packaging or the product itself due to shipping. Please understand that we will only provide returns, refunds, or replacement items for products with shipping damage, defects, or incorrect items if you contact us within 7 days of receipt. Furthermore, for products sold through our company, all warranty-related support will be handled "exclusively through us." Please note that we do not coordinate with other domestic companies or agencies for support.