Before Ordering
〇 Regarding Import Consumption Tax
At Shaft-ya Shopping Site, we pay the import consumption tax incurred at the time of import on your behalf, so you will not be charged any additional fees beyond the total amount paid at checkout.
〇Confirmation of Compatibility
All product databases are based on North American vehicles (USDM), so please confirm whether the product can be installed on Japanese domestic vehicles (JDM) before placing your order. (If you are unsure if a listed product is compatible with your vehicle, please feel free to contact us. Our support team will be happy to look into it for you.)
Please note that we cannot accept returns due to incompatibility if an order is placed without verifying compatibility beforehand.
Please also note that even if products are sorted by selecting the year, manufacturer, and vehicle model on the tabs of our home page, this does not necessarily mean they will fit Japanese model vehicles without modification.
All products have been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○ Regarding Shipping
Shipping costs are paid at the time of checkout. Shipping estimates are calculated automatically once you enter your shipping address on the checkout page. For large items such as body parts, the actual shipping cost may occasionally differ significantly from the amount calculated automatically. In such cases, we will contact you individually via email.
Basically, all products are shipped internationally from our US warehouse. Unlike domestic shipping in Japan, international shipping takes about 7 to 14 days, so please order with enough time to spare. If you are in a hurry, please contact us in advance to confirm delivery times. Please note that all products are transported by air. They will not be shipped by sea freight.
○ Regarding Japanese Vehicle Inspection (Shaken) Compatibility
The products we handle are basically all designed and manufactured outside of Japan. Please understand that they are not compliant with the "Japanese Vehicle Inspection System," and we cannot provide strength evaluation documents or similar paperwork for the Japanese inspection system. Therefore, all parts are sold for the purpose of "use on circuits, private property, or off-road," and installation and use are at your own risk.
○ Regarding Warranty
Please check the contents of your order immediately upon arrival. As all products are shipped internationally from outside Japan, there is a possibility that the packaging or products may sustain damage during shipping. Please understand that we will only provide returns, refunds, or replacement products for items damaged in transit, defective products, or incorrect items if you contact us within 7 days of receipt. Furthermore, for products sold through us, all warranty-related support will be handled "exclusively through our company." Please note that we do not coordinate with other companies or agencies located within Japan.
