Before You Order
〇 Regarding Import Consumption Tax
At Shafutoya Shopping Site, we cover the import consumption tax incurred at the time of import on your behalf, so you will not be charged any additional fees beyond the total amount paid at checkout.
〇Confirmation of Compatibility
All product databases are based on North American vehicles (USDM), so please verify whether they can be installed on Japanese vehicles (JDM) before placing your order. (If you are unsure whether the listed product is compatible with your vehicle, please feel free to contact us. Our support team will investigate for you.)
If you place an order without confirming compatibility, we cannot accept returns due to incompatibility.
Please note that even if products are sorted by selecting the year, manufacturer name, and vehicle model on the tabs on our top page, it does not necessarily mean they will fit Japanese model vehicles without modification.
All products have been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○ Regarding Delivery
Shipping costs are paid at the time of payment. Estimates for shipping costs are calculated automatically once you enter your shipping address on the checkout page. For large items such as body parts, there may occasionally be a significant discrepancy between the automatically calculated shipping cost and the actual shipping cost. In such cases, we will contact you individually via email.
Essentially, all products are shipped internationally from our US warehouse. Unlike domestic delivery in Japan, international delivery takes about 7 to 14 days, so please allow plenty of time when ordering. If you are in a hurry, please contact us to check the delivery date in advance. All products are transported by air mail. We do not ship by sea.
○ Regarding Compliance with Japanese Vehicle Inspection (Shaken)
All products we handle are basically designed and manufactured outside of Japan. Please understand that they do not comply with the "Japanese vehicle inspection system," and we cannot provide strength study documents or similar items for the Japanese vehicle inspection system. Therefore, all parts are sold for the purpose of "use on circuits, private property, or off-road," and please install and use them at your own risk.
○ Regarding Warranty
Please check the contents immediately upon arrival. Since all products are shipped internationally from outside Japan, there may be shipping damage to the packing boxes or products. Please understand that for products with shipping damage, defective products, or products different from your order, we will only handle returns, refunds, or replacement exchanges if you contact us within 7 days of receipt. Furthermore, regarding products sold through us, we will only handle warranty-related matters "exclusively through us." Please note that we do not provide support through other companies or agents based in Japan.
