Before Placing an Order
〇Regarding Import Consumption Tax
At Shaft-ya Shopping Site, we cover the import consumption tax incurred at the time of importation, so you will not be charged any additional fees beyond the total amount paid at checkout.
〇Checking Compatibility
Our entire product database is based on North American vehicle specifications (USDM); please verify compatibility with Japanese specification vehicles (JDM) before placing your order. (If you are unsure whether a listed product is compatible with your vehicle, please feel free to contact us. Our support team will be happy to assist you.)
Please note that we cannot accept returns due to incompatibility if an order is placed without prior verification.
Additionally, even if products are filtered by selecting the year, manufacturer, and model on our homepage, please be aware that this does not necessarily guarantee a direct fit on Japanese models without modification.
All product information has been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○Regarding Shipping
Shipping costs are paid at the time of checkout. Shipping estimates are calculated automatically once you enter your delivery address on the checkout page. For large items such as body parts, the actual shipping cost may occasionally differ significantly from the amount automatically calculated. In such cases, we will contact you individually via email.
Basically, all products are shipped internationally from our U.S. warehouse. Unlike domestic shipping within Japan, international shipping takes approximately 7 to 14 days, so please place your order with sufficient lead time. If you are in a hurry, please contact us in advance to confirm the delivery date. Please note that all products are transported by air; sea freight is not used.
○Regarding Compliance with Japanese Vehicle Inspection (Shaken)
Please be aware that all products we handle are designed and manufactured outside of Japan. They are not designed to comply with the "Japanese Vehicle Inspection System," and we are unable to provide strength calculation documents or similar paperwork for these regulations. Consequently, all parts are sold for the purpose of "use on circuits, private property, or off-road," and installation and use are at your own risk.
○Regarding Warranty
Please check the contents immediately upon delivery. As all products are shipped internationally from outside Japan, there may be instances of shipping damage to the packaging or the product itself. Please understand that we will only provide returns, refunds, or exchanges for damaged items, defective products, or incorrect items if notified within 7 days of receipt. Furthermore, regarding products sold through us, all warranty-related support will be handled "exclusively through us." Please note that we cannot facilitate support through other companies or distributors located within Japan.