Before Ordering
〇 Regarding Import Consumption Tax
At Shafto-ya Shopping Site, we cover the import consumption tax incurred at the time of import on your behalf, so there will be no additional charges beyond the total amount paid at checkout.
〇Checking Compatibility
Since all product databases are based on North American vehicles (USDM), please confirm whether they can be installed on Japanese vehicles (JDM) before placing your order. (If you are unsure if a listed product is compatible with your vehicle, please feel free to contact us. Our support team will investigate for you.)
If you place an order without confirming compatibility, we cannot accept returns due to incompatibility.
Please note that even if products are sorted by selecting the year, manufacturer, and vehicle model via the tabs on our homepage, it does not necessarily guarantee that they will fit Japanese model vehicles without modification.
All products have been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○ Regarding Shipping
Shipping costs are paid at the time of payment. Shipping estimates are automatically calculated when you enter your shipping address on the checkout page. For large items such as body parts, there are rare cases where there is a significant discrepancy between the automatically calculated shipping cost and the actual shipping cost. In such cases, we will contact you individually via email.
Basically, all products are shipped internationally from our US warehouse. Unlike domestic shipping in Japan, international shipping takes about 7 to 14 days, so please allow plenty of time when ordering. If you are in a hurry, please contact us to check the delivery date in advance. Note that all products are transported by air. They are never shipped by sea freight.
○ Regarding Japanese Vehicle Inspection Compatibility
Basically, all products we handle are designed and manufactured outside of Japan. Please note that they are not compliant with the "Japanese vehicle inspection system," and we cannot provide documents such as strength examination reports for Japanese vehicle inspections. Therefore, all parts are sold for "use on circuits, private property, or off-road use only," and installation and use are at your own risk.
○ Regarding Warranty
Please check the contents immediately upon arrival of the product. Since all products are shipped internationally from outside Japan, there may be shipping damage to the packaging or the product itself. Please understand that for products with shipping damage, defective products, or products different from your order, we will only handle returns, refunds, or replacement exchanges if you contact us within 7 days of receipt. Furthermore, regarding products sold through our company, all warranty-related support will be handled "exclusively through us." Please note that we do not provide support through other companies or distributors located within Japan.