Before You Order
〇 Regarding Import Consumption Tax
At Shaft-ya shopping site, we pay the import consumption tax incurred at the time of import on your behalf, so there will be no additional charges beyond the total amount paid at checkout.
〇Compatibility Confirmation
Since all product databases are based on North American specification vehicles (USDM), please confirm whether or not they can be installed on Japanese specification vehicles (JDM) before placing your order. (If you are unsure whether a listed product is compatible with your vehicle, please feel free to contact us. Our support team will be happy to look into it for you.)
If you place an order without confirming compatibility, we cannot accept returns due to incompatibility.
Please note that even if products are sorted by selecting the year, manufacturer, and vehicle model using the tabs on our top page, this does not necessarily mean they will fit Japanese model vehicles without modification.
All products have been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○ Regarding Shipping
Shipping costs are paid at the time of payment. Shipping estimates are automatically calculated when you enter your shipping address on the checkout page. For large items such as body parts, there may occasionally be a significant discrepancy between the automatically calculated shipping amount and the actual shipping cost. In such cases, we will contact you individually by email.
All products are generally shipped internationally from our U.S. warehouse. Unlike domestic shipping within Japan, international shipping takes approximately 7 to 14 days, so please place your order with sufficient time to spare. If you are in a hurry, please contact us in advance to check the delivery time. Note that all products are transported by air. They are not shipped by sea.
○ Regarding Japanese Vehicle Inspection Compatibility
Please note that all products we handle are basically designed and manufactured outside of Japan. They are not compliant with "Japanese vehicle inspection standards," and we cannot provide documents such as strength evaluation reports for Japanese vehicle inspections. Therefore, all parts are sold for the purpose of "use on circuits, private land, or off-road," and installation and use are at your own risk.
○ Regarding Warranty
Please check the contents immediately upon arrival. As all products are shipped internationally from outside Japan, there may be shipping damage to the packaging boxes or products. Please understand that we will only provide returns, refunds, or replacements for products with shipping damage, defective products, or items different from what was ordered if you contact us within 7 days of receipt. Please note that for products sold through us, warranty support will be handled "exclusively through us." We do not provide support through other companies or distributors located within Japan.
