Before Ordering
〇Regarding Import Consumption Tax
At the Shafutoya shopping site, we pay the import consumption tax incurred at the time of import on your behalf, so there will be no additional charges beyond the total amount paid at checkout.
〇Checking Compatibility
As our entire product database is based on North American vehicles (USDM), please confirm whether parts can be installed on Japanese domestic market (JDM) vehicles before ordering. (If you are unsure whether a listed product is compatible with your vehicle, please feel free to contact us. Our support team will be happy to assist you.)
If you order without confirming compatibility, we cannot accept returns due to incompatibility.
Please note that even if products are sorted by selecting the year, manufacturer, and vehicle model via the tabs on our homepage, it does not necessarily mean they will fit Japanese market vehicles without modification.
All product descriptions have been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○Regarding Shipping
Shipping costs are paid at the time of settlement. Shipping estimates are calculated automatically when you enter your shipping address on the checkout page. In rare cases, for large items such as body parts, there may be a significant difference between the automatically calculated shipping cost and the actual shipping cost. In such cases, we will contact you individually via email.
All products are generally shipped internationally from our U.S. warehouse. Unlike domestic shipping in Japan, international shipping takes approximately 7 to 14 days, so please allow ample time when ordering. If you are in a hurry, please contact us in advance to confirm delivery times. Note that all items are transported by air. We do not use sea freight.
○Regarding Japanese Vehicle Inspection (Shaken) Compatibility
All products we handle are fundamentally designed and manufactured outside of Japan. Please note that they are not compliant with the "Japanese Vehicle Inspection System," and we are unable to provide strength study documents or similar paperwork for the Japanese inspection system. Therefore, all parts are sold for "circuit, private property, or off-road use only," and installation and use are at your own risk.
○Regarding Warranties
Please check the contents of your order immediately upon arrival. As all products are shipped internationally from outside Japan, there may be damage to packaging boxes or products due to shipping. Please understand that we will only provide returns, refunds, or replacements for products with shipping damage, defects, or incorrect items if notified within 7 days of receipt. Furthermore, for products sold through our company, warranty-related support will be handled "exclusively through us." Please note that we do not coordinate with other companies or agencies located within Japan for support.
