For 40 years, Manley
Before Ordering
○ Regarding Import Consumption Tax
At Shaftoya Shopping Site, we pay the import consumption tax incurred at the time of import on your behalf, so there will be no additional charges beyond the total amount paid at checkout.
○ Confirmation of Compatibility
Since our entire product database is based on North American vehicles (USDM), please confirm the compatibility with Japanese vehicles (JDM) before ordering. (Please feel free to contact us if you are unsure whether the listed product is compatible with your vehicle. Our support team will be happy to look it up for you.)
If you order without confirming compatibility, we cannot accept returns due to incompatibility.
Please note that even if products are sorted by selecting the year, manufacturer, and vehicle model via the tabs on our top page, it does not necessarily mean they will fit Japanese model vehicles without modification.
All product descriptions are translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○ Regarding Delivery
Shipping costs are paid at the time of settlement. An estimate for shipping costs is automatically calculated once you enter your shipping address on the checkout page. In rare cases, there may be a significant discrepancy between the automatically calculated shipping cost and the actual cost for large items such as body parts. In such cases, we will contact you individually via email.
Basically, all products are shipped internationally from our US warehouse. Unlike domestic Japanese shipping, international shipping takes about 7 to 14 days, so please allow yourself enough time when ordering. If you are in a hurry, please contact us in advance to check the delivery time. Note that all items are transported by air. They are never shipped by sea.
○ Regarding Compliance with Japanese Vehicle Inspection (Shaken)
The products we handle are basically all designed and manufactured outside of Japan. Please note that they are not adapted to the "Japanese Vehicle Inspection System" at all, and we are unable to provide strength study documents or similar for the Japanese inspection system. Therefore, all parts are sold for the purpose of "use on circuits, private land, or off-road," and please install and use them at your own risk.
○ Regarding Warranty
Please check the contents immediately upon arrival. As all products are shipped internationally from outside Japan, there may be shipping damage to the packing boxes or the products themselves. Please understand that we will only provide returns, refunds, or replacements for damaged products, defective items, or items different from what was ordered if you contact us within 7 days of receipt. Please also note that for products sold through our company, warranty support will be handled "exclusively through us." We do not provide support through other companies or agents based in Japan.
