Before Placing Your Order
〇 Regarding Import Consumption Tax
At Shaft-ya Shopping Site, we cover the import consumption tax incurred at the time of import on your behalf, so you will not be charged any additional fees beyond the total amount paid at checkout.
〇 Confirmation of Compatibility
All product databases are based on North American vehicles (USDM), so please verify compatibility with Japanese domestic vehicles (JDM) before placing your order. (If you are unsure whether a listed product fits your vehicle, please feel free to contact us. Our support team will be happy to look into it for you.)
If you place an order without confirming compatibility, we cannot accept returns due to incompatibility.
Please note that even if products are filtered by selecting the year, make, and model using the tabs on our homepage, it does not necessarily guarantee a direct, bolt-on fit for Japanese market vehicles.
All product descriptions have been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○ Regarding Shipping
Shipping costs are paid at the time of checkout. Shipping estimates are calculated automatically once you enter your shipping address on the checkout page. In rare cases, there may be a significant discrepancy between the automatically calculated shipping cost and the actual cost for large items such as body parts. In such cases, we will contact you individually via email.
All products are generally shipped internationally from our US warehouse. Unlike domestic shipping in Japan, international shipping takes approximately 7 to 14 days, so please allow ample time when ordering. If you are in a rush, please inquire about delivery times in advance. Note that all items are transported by air freight; they are not shipped via sea freight.
○ Regarding Japanese Vehicle Inspection (Shaken) Compatibility
The products we handle are essentially all designed and manufactured outside of Japan. Please understand that they are not compliant with the "Japanese vehicle inspection system," and we are unable to provide strength calculation documents or similar paperwork for this purpose. Therefore, all parts are sold for the purpose of "use on circuits, private property, or off-road," and installation and use are at your own risk.
○ Regarding Warranty
Please check the contents immediately upon arrival. Since all products are shipped internationally from outside Japan, there may be cases where shipping damage occurs to the packaging or the product itself. Please understand that for products with shipping damage, defective products, or incorrect items, we will only handle returns, refunds, or exchanges if notified within 7 days of receipt. Furthermore, for products sold through our company, all warranty-related support will be provided "exclusively through us." Please note that we do not provide support through other companies or distributors located within Japan.
