Before Ordering
〇 Regarding Import Consumption Tax
At Shaftoya Shopping Site, we cover the import consumption tax incurred at the time of import on your behalf, so there will be no additional charges beyond the total amount paid at checkout.
〇Compatibility Check
As our entire product database is based on North American (USDM) vehicles, please confirm compatibility with Japanese (JDM) vehicles before ordering. (If you are unsure whether a listed product is compatible with your vehicle, please feel free to contact us; our support team will look into it for you.)
If you place an order without confirming compatibility, we cannot accept returns due to fitment issues.
Please note that even if products are sorted by selecting the year, manufacturer, and vehicle model using the tabs on our homepage, it does not necessarily mean they will fit Japanese model vehicles without modification.
All product descriptions have been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○ Regarding Shipping
Shipping costs are paid at the time of checkout. Shipping estimates are calculated automatically once you enter your shipping address on the checkout page. For large items such as body parts, the actual shipping cost may occasionally differ significantly from the amount calculated automatically. In such cases, we will contact you individually via email.
All products are generally shipped internationally from our US warehouse. Unlike domestic shipping in Japan, international shipping takes approximately 7 to 14 days, so please allow ample time when ordering. If you are in a hurry, please contact us in advance to confirm delivery times. All products are transported via air freight; they are not shipped by sea.
○ Regarding Compliance with Japanese Vehicle Inspection
Please be aware that the products we carry are generally designed and manufactured outside of Japan. They are not compliant with the "Japanese Vehicle Inspection System," and we are unable to provide strength calculation documents or similar paperwork for these regulations. Therefore, all parts are sold for the purpose of "use on circuits, private land, or off-road," and installation and use are at your own risk.
○ Regarding Warranty
Please inspect the contents immediately upon delivery. As all products are shipped internationally from outside Japan, there is a possibility of damage to the packaging or the product during transit. Please understand that we will only provide returns, refunds, or replacements for damaged items, defective products, or incorrect items if you notify us within 7 days of receipt. Furthermore, for products sold through us, all warranty-related support will be handled "exclusively through us." Please note that we do not coordinate with other companies or agencies located within Japan for such support.
