Before Ordering
〇 Regarding Import Consumption Tax
At Shaft-ya Shopping Site, we cover the import consumption tax incurred at the time of import on our end, so you will not be charged any additional fees beyond the total amount paid at checkout.
〇Verification of Compatibility
Since our entire product database is based on North American vehicles (USDM), please confirm the compatibility for Japanese vehicles (JDM) before placing your order. (Please feel free to contact us if you are unsure if the listed product fits your vehicle. Our support team will be happy to look it up for you.)
If you place an order without verifying compatibility, we cannot accept returns due to incompatibility.
Additionally, please note that even if items are sorted by selecting the year, manufacturer, and vehicle model using the tabs on our top page, it does not necessarily mean they will fit Japanese model vehicles without modification.
All products have been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○ Regarding Shipping
Shipping costs are paid at the time of checkout. Estimates for shipping can be calculated automatically by entering your shipping address on the checkout page. For large items such as body parts, the actual shipping cost may rarely differ significantly from the amount calculated automatically. In such cases, we will contact you individually via email.
Basically, all products are shipped internationally from our U.S. warehouse. Unlike domestic shipping in Japan, international shipping takes about 7 to 14 days, so please place your order with plenty of time to spare. If you are in a hurry, please contact us in advance to confirm delivery times. Note that all products are transported by air; they are not shipped by sea.
○ Regarding Japanese Vehicle Inspection (Shaken) Compatibility
All products we handle are fundamentally designed and manufactured outside of Japan. Please note that they are not compliant with "Japanese vehicle inspection (Shaken) standards," and we cannot provide strength evaluation documents for the Japanese vehicle inspection system. Therefore, all parts are sold for the purpose of "use on circuits, private land, or off-road," and installation and use are at your own risk.
○ Regarding Warranty
Please check the contents of your package immediately upon arrival. As all products are shipped internationally from outside Japan, there is a possibility of shipping damage to the packaging or the product itself. Please understand that for items with shipping damage, defective products, or incorrect items, we will only handle returns, refunds, or exchanges if you contact us within 7 days of receipt. Furthermore, regarding products sold through our company, all warranty-related support will be handled "exclusively through us." Please note that we do not provide support through other companies or distributors located within Japan.
