Before Placing Your Order
〇 Regarding Import Consumption Tax
At Shaft-ya Shopping Site, we cover the import consumption tax incurred at the time of import on your behalf, so there will be no additional charges beyond the total amount paid at checkout.
〇 Compatibility Check
As our entire product database is based on North American vehicles (USDM), please confirm compatibility with Japanese domestic vehicles (JDM) before placing your order. (If you are unsure whether the listed product will fit your vehicle, please feel free to contact us. Our support team will look into it for you.)
If you place an order without confirming compatibility, we cannot accept returns due to incompatibility.
Please note that even if products are sorted by selecting the year, manufacturer, and vehicle model on the tabs on our top page, it does not necessarily mean they will fit Japanese model vehicles without modification.
All products have been translated into Japanese using translation software. Please be aware that there may be confusing expressions, so if you have any questions, please contact us before ordering.
○ Regarding Shipping
Shipping costs are paid at the time of checkout. Shipping estimates are calculated automatically when you enter your shipping address on the checkout page. For large items such as body parts, there are rare cases where there is a significant discrepancy between the automatically calculated shipping cost and the actual cost. In such cases, we will contact you individually via email.
Essentially, all products are shipped internationally from our US warehouse. Unlike domestic shipping in Japan, international shipping takes about 7 to 14 days, so please allow plenty of time for your order. If you are in a hurry, please contact us in advance to check the delivery time. Please note that all products are transported by air. They are not shipped by sea.
○ Regarding Japanese Vehicle Inspection (Shaken) Compatibility
Essentially, all products handled by our company are designed and manufactured outside of Japan. Please understand that they are not compliant with the "Japanese Vehicle Inspection System," and we cannot provide documents such as strength examination reports for the Japanese inspection system. Therefore, all parts are sold for the purpose of "use on circuits, private land, or off-road," and installation and use are at your own risk.
○ Regarding Warranty
Please check the contents immediately upon arrival. As all products are shipped internationally from outside of Japan, there may be shipping damage to the packaging box or the product itself. Please understand that we will only provide returns, refunds, or replacement items for products with shipping damage, defective products, or products that differ from the order if you contact us within 7 days of receipt. Furthermore, for products sold through our company, we will handle warranty-related matters "exclusively through our company." Please note that we do not handle matters through other companies or distributors located within Japan.
