Before Ordering
〇Regarding Import Consumption Tax
At Shaftoya Shopping Site, we cover the import consumption tax incurred at the time of import on your behalf, so you will not be charged any additional fees beyond the total amount paid at checkout.
〇Confirming Compatibility
All product databases are based on North American vehicles (USDM). Please confirm whether they can be installed on Japanese domestic market (JDM) vehicles before ordering. (If you are unsure whether the listed product is compatible with your vehicle, please feel free to contact us. Our support team will be happy to assist you.)
If you order without confirming compatibility, we cannot accept returns due to incompatibility.
Please note that even if products are sorted by selecting the year, manufacturer, and vehicle model on the tabs of our top page, this does not necessarily mean they will fit Japanese market models without modification.
All products have been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○Regarding Shipping
Shipping costs are paid at the time of payment. Shipping estimates are calculated automatically once you enter your shipping address on the checkout page. For large items such as body parts, there may occasionally be a significant discrepancy between the automatically calculated shipping cost and the actual cost. In such cases, we will contact you individually via email.
All products are generally shipped internationally from our US warehouse. Unlike domestic Japanese shipping, international shipping takes approximately 7 to 14 days, so please place your order with sufficient time. If you are in a hurry, please contact us in advance to confirm delivery times. Please note that all products are transported by air. They are never shipped by sea.
○Regarding Japanese Vehicle Inspection (Shaken) Compatibility
The products we handle are basically all designed and manufactured outside of Japan. Please note that they are not compliant with the "Japanese vehicle inspection system," and we cannot provide strength evaluation reports or similar documents for that purpose. Therefore, all parts are sold for the purpose of "use on circuits, private property, or off-road," and installation and use are at your own risk.
○Regarding Warranty
Please check the contents immediately upon arrival. Since all products are shipped internationally from outside Japan, there may be damage to the packaging or the product due to shipping. Please understand that we will only provide returns, refunds, or replacement products for items with shipping damage, defects, or incorrect items if you contact us within 7 days of receipt. Furthermore, regarding products sold through us, all warranty-related support will be handled "exclusively through our company." Please note that we do not provide support through other companies or distributors located within Japan.