Before You Order
〇 Regarding Import Consumption Tax
At Shaftoya Shopping Site, we cover the import consumption tax incurred at the time of import on your behalf, so there will be no additional charges beyond the total amount paid at checkout.
〇Checking Compatibility
Since our entire product database is based on North American vehicles (USDM), please confirm the compatibility with Japanese vehicles (JDM) before placing your order. (If you are unsure whether a listed product fits your vehicle, please feel free to contact us. Our support team will be happy to assist you.)
Please note that if you place an order without confirming compatibility, we cannot accept returns due to incompatibility.
Furthermore, please be aware that even if products are sorted by selecting the year, manufacturer, and vehicle model via the tabs on our homepage, they may not necessarily fit Japanese model vehicles without modification.
All product descriptions have been translated into Japanese using translation software. As some expressions may be confusing, please contact us if you have any questions before ordering.
○ Regarding Shipping
Shipping costs are paid at the time of payment. Shipping estimates are calculated automatically once you enter your shipping address on the checkout page. For large items such as body parts, the actual shipping cost may occasionally differ significantly from the amount automatically calculated. In such cases, we will contact you individually via email.
All products are generally shipped internationally from our US warehouse. Unlike domestic shipping within Japan, international shipping takes approximately 7 to 14 days, so please allow ample time when ordering. If you are in a hurry, please contact us in advance to confirm delivery times. Note that all products are transported via air freight. We do not use sea freight.
○ Regarding Japanese Vehicle Inspection (Shaken) Compatibility
All products we handle are fundamentally designed and manufactured outside of Japan. Please note that they are not compliant with the "Japanese Vehicle Inspection System," and we are unable to provide strength analysis reports or similar documents for that purpose. Therefore, all parts are sold for the purpose of "use on circuits, private property, or off-road," and installation and use are at your own risk.
○ Regarding Warranty
Please check the contents immediately upon arrival. As all products are shipped internationally from outside Japan, packaging or products may sustain damage during transit. Please understand that we will only provide returns, refunds, or exchanges for damaged items, defective products, or incorrect items if notified within 7 days of receipt. Furthermore, regarding products sold through our company, all warranty-related support will be handled "exclusively through our company." Please note that we do not facilitate support through other companies or distributors located within Japan.
