Before Ordering
〇 Regarding Import Consumption Tax
At the Shafutoya shopping site, we pay the import consumption tax incurred at the time of import on your behalf, so you will not be charged any additional fees beyond the total amount paid at checkout.
〇Checking Compatibility
All product databases are based on North American vehicles (USDM), so please check the compatibility with Japanese vehicles (JDM) before ordering. (Please feel free to contact us if you are unsure whether the listed product is compatible with your vehicle. Our support team will be happy to investigate for you.)
If you order without confirming compatibility, we cannot accept returns due to incompatibility.
Please note that even if products are sorted by selecting the year, manufacturer, and vehicle model in the tabs on our homepage, it does not necessarily mean they will fit Japanese model vehicles without modification.
All products have been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○ Regarding Delivery
Shipping costs are paid at the time of payment. Shipping estimates are calculated automatically on the checkout page once you enter your shipping address. For large items such as body parts, the actual shipping cost may occasionally differ significantly from the amount automatically calculated. In such cases, we will contact you individually via email.
Basically, all products are shipped internationally from our warehouse in the United States. Unlike domestic shipping in Japan, international delivery takes about 7 to 14 days, so please allow yourself plenty of time when ordering. If you are in a hurry, please contact us in advance to confirm the delivery date. Note that all products are transported by air freight; they are never shipped by sea.
○ Regarding Japanese Vehicle Inspection (Shaken) Compatibility
The products we handle are basically all designed and manufactured outside of Japan. Please note that they do not comply with the "Japanese Vehicle Inspection System," and we are unable to provide strength calculation documents or similar paperwork for the Japanese vehicle inspection system. Therefore, all parts are sold for the purpose of "use on circuits, private property, or off-road," and please install and use them at your own risk.
○ Regarding Warranty
Please check the contents of your order as soon as it arrives. Since all products are shipped internationally from outside Japan, there may be shipping damage to the packaging or the product itself. Please understand that we will only provide returns, refunds, or replacement products if you contact us within 7 days of receipt regarding products with shipping damage, defective products, or items different from what was ordered. Furthermore, regarding products sold through us, warranty support will be provided "only through us." Please note that we do not provide support through other companies or distributors located within Japan.
