Before Ordering
〇Regarding Import Consumption Tax
At Shaft-Ya Shopping Site, we cover the import consumption tax incurred at the time of import on your behalf, so you will not be charged any additional fees beyond the total amount paid at checkout.
〇Confirmation of Compatibility
Since our entire product database is based on North American vehicle specifications (USDM), please confirm whether parts are compatible with Japanese domestic vehicles (JDM) before placing your order. (If you are unsure whether a listed product is compatible with your vehicle, please feel free to contact us. Our support team will be happy to assist you.)
If you place an order without confirming compatibility, we cannot accept returns due to incompatibility.
Please note that even if products are sorted by selecting the year, make, and model on the tabs of our top page, it does not necessarily guarantee that they will fit Japanese model vehicles without modification.
All product descriptions have been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○Regarding Shipping
Shipping costs are paid at the time of checkout. Shipping estimates are calculated automatically once you enter your shipping address on the checkout page. For large items such as body parts, there are rare cases where the automatically calculated shipping fee differs significantly from the actual cost. In such cases, we will contact you individually via email.
In principle, all products are shipped internationally from our US warehouse. Unlike domestic shipping in Japan, international shipping takes about 7 to 14 days, so please allow sufficient time when ordering. If you are in a hurry, please contact us in advance to check the delivery time. Please note that all products are transported by air; sea freight is not used.
○Regarding Compliance with Japanese Vehicle Inspection (Shaken)
Please be aware that all products we handle are designed and manufactured outside of Japan. They are not adapted to the "Japanese vehicle inspection system," and we cannot provide strength evaluation reports or similar documentation for this purpose. Therefore, all parts are sold for "use on tracks, private property, or off-road," and installation and use are at your own risk.
○Regarding Warranty
Please check the contents immediately upon arrival. Since all products are shipped internationally from outside of Japan, there may be instances of shipping damage to the packaging or the product itself. Please understand that we will only provide returns, refunds, or replacements for damaged items, defective products, or incorrect items if notified within 7 days of receipt. Furthermore, for products sold through us, all warranty-related support will be handled "exclusively through us." Please note that we do not facilitate support through other companies or distributors located in Japan.
