Before placing your order
〇 Regarding import consumption tax
At Shaft-ya Shopping Site, we cover the import consumption tax incurred at the time of import on your behalf, so there will be no additional charges beyond the total amount paid at checkout.
〇Compatibility Check
As our entire product database is based on North American vehicles (USDM), please verify compatibility with Japanese domestic market (JDM) vehicles before ordering. (If you are unsure whether a listed product is compatible with your vehicle, please feel free to contact us. Our support team will be happy to assist you.)
We cannot accept returns due to incompatibility if an order is placed without verifying compatibility first.
Please note that even if products are sorted by selecting the year, make, and model on our homepage, it does not necessarily guarantee a direct fit for Japanese market vehicles without modifications.
All product information has been translated into Japanese using translation software. Due to potential ambiguities in phrasing, please contact us before ordering if you have any questions.
○ Regarding Delivery
Shipping costs will be paid at the time of checkout. Shipping estimates are calculated automatically once you enter your delivery address on the checkout page. For large items such as body parts, there may occasionally be a significant discrepancy between the automatically calculated shipping cost and the actual cost. In such cases, we will contact you individually via email.
All products are generally shipped internationally from our US warehouse. Unlike domestic shipping in Japan, international shipping takes approximately 7 to 14 days, so please allow sufficient time when placing your order. If you are in a hurry, please contact us in advance to confirm delivery times. Note that all items are shipped via air freight. We do not use sea freight.
○ Regarding Japanese Vehicle Inspection (Shaken) Compatibility
All products we handle are designed and manufactured outside of Japan. Please be aware that they are not compliant with the "Japanese Vehicle Inspection System," and we are unable to provide strength evaluation documents or similar paperwork for these purposes. Therefore, all parts are sold for "use on circuits, private land, or off-road," and any installation or use is at your own risk.
○ Regarding Warranty
Please inspect the contents immediately upon delivery. As all products are shipped internationally from outside Japan, there may be instances of shipping damage to the packaging or the product itself. Please understand that we will only provide returns, refunds, or replacements for damaged, defective, or incorrect items if notified within 7 days of receipt. Furthermore, for products sold through us, all warranty-related support will be handled "exclusively through us." Please note that we do not facilitate support through other companies or distributors located in Japan.
