Before Ordering
〇 Regarding Import Consumption Tax
At the Shafutoya shopping site, we cover the import consumption tax incurred at the time of import on your behalf, so you will not be charged any additional fees beyond the total amount paid at checkout.
〇 Compatibility Verification
Our entire product database is based on North American market vehicles (USDM). Please confirm compatibility with Japanese domestic market vehicles (JDM) before placing your order. (Please feel free to contact us if you are unsure whether a listed product is compatible with your vehicle; our support team will be happy to assist you.)
If an order is placed without verifying compatibility, we cannot accept returns due to incompatibility.
Please note that even if products are sorted by selecting the year, make, and model using the tabs on our homepage, this does not necessarily guarantee that they will fit Japanese market vehicles without modification.
All product descriptions have been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○ Regarding Shipping
Shipping costs are paid at the time of checkout. Shipping estimates are calculated automatically once you enter your shipping address on the checkout page. In rare cases, there may be a significant discrepancy between the automatically calculated shipping cost and the actual shipping cost for large items such as body parts. Should this occur, we will contact you individually via email.
Basically, all products are shipped internationally from our warehouse in the United States. Unlike domestic shipping within Japan, international shipping takes approximately 7 to 14 days, so please allow ample time for delivery. If you are in a hurry, please contact us in advance to confirm delivery times. Note that all products are transported via air freight. They are not shipped via sea freight.
○ Regarding Japanese Vehicle Inspection (Shaken) Compatibility
Please be aware that all products we handle are designed and manufactured outside of Japan. They are not compliant with the "Japanese Vehicle Inspection System," and we are unable to provide strength study documents or similar paperwork for the Japanese inspection system. Therefore, all parts are sold for use on "circuits, private land, and off-road" purposes, and any installation or use is at your own risk.
○ Regarding Warranty
Please check the contents immediately upon receiving your package. Since all products are shipped internationally from outside Japan, there is a possibility of shipping damage to the packaging or the product itself. Please understand that we will only provide returns, refunds, or replacement products for items with shipping damage, defects, or incorrect items if notified within 7 days of receipt. Furthermore, for products sold through our company, all warranty-related support will be handled "exclusively through us." Please note that we do not handle support through other companies or distributors located within Japan.
