Before You Order
〇 Regarding Import Consumption Tax
At Shaft-ya Shopping Site, we cover the import consumption tax incurred at the time of import, so there will be no additional charges beyond the total amount paid at checkout.
〇Compatibility Check
As our product database is based entirely on North American vehicles (USDM), please confirm the compatibility for Japanese vehicles (JDM) before placing your order. (If you are unsure whether a listed product is compatible with your vehicle, please feel free to contact us. Our support team will be happy to look it up for you.)
We cannot accept returns due to incompatibility if you place an order without confirming compatibility first.
Please note that even if products are sorted by selecting the year, manufacturer, and vehicle model using the tabs on our home page, this does not necessarily mean they will fit Japanese model vehicles without modification.
All products have been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○ Regarding Delivery
Shipping costs will be paid at the time of checkout. Shipping estimates are calculated automatically on the checkout page once you enter your shipping address. For large items such as body parts, there may occasionally be a significant discrepancy between the automatically calculated shipping cost and the actual cost. In such cases, we will contact you individually by email.
In principle, all products are shipped internationally from our US warehouse. Unlike domestic shipping within Japan, international delivery takes approximately 7 to 14 days, so please allow sufficient time for your order. If you are in a hurry, please contact us in advance to check the delivery time. Please note that all products are transported by air; they are never shipped by sea freight.
○ Regarding Japanese Vehicle Inspection (Shaken) Compatibility
In principle, all products we handle are designed and manufactured outside of Japan. Please be aware that they are not compliant with the "Japanese vehicle inspection system," and we are unable to provide strength study documents or similar for that purpose. Therefore, all parts are sold for "circuit, private property, or off-road use only," and their installation and use are at your own risk.
○ Regarding Warranty
Please check the contents of your order as soon as it arrives. Since all products are shipped internationally from outside Japan, there may be shipping damage to the packaging or the product itself. Please understand that we will only provide returns, refunds, or replacement products if you contact us within 7 days of receipt regarding items with shipping damage, defects, or incorrect items. Please also note that for products sold through us, all warranty-related support will be handled "exclusively through us." We do not provide support through other companies or distributors located within Japan.
