Before You Order
〇 About Import Consumption Tax
At the Shafutoya shopping site, we pay the import consumption tax incurred at the time of import on your behalf, so you will not be charged any additional fees beyond the total amount paid at checkout.
〇Compatibility Check
As our product database is based on North American vehicles (USDM), please confirm whether parts are compatible with Japanese domestic market (JDM) vehicles before ordering. (If you are unsure if a listed product is compatible with your vehicle, please feel free to contact us. Our support team will investigate for you.)
If you place an order without confirming compatibility, we cannot accept returns due to incompatibility.
Please note that even if products are sorted by selecting the year, manufacturer, and vehicle model via the tabs on our top page, this does not guarantee that they will fit Japanese model vehicles without modification.
All product descriptions have been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○ Regarding Shipping
Shipping costs are paid at the time of payment. Shipping estimates are calculated automatically once you enter your shipping address on the checkout page. In rare cases, there may be a significant discrepancy between the automatically calculated shipping cost for large items such as body parts and the actual shipping cost. In such cases, we will contact you individually via email.
All products are generally shipped internationally from our U.S. warehouse. Unlike domestic shipping within Japan, international shipping takes approximately 7 to 14 days, so please allow ample time for delivery. If you are in a hurry, please contact us to confirm the delivery date in advance. Please note that all products are transported by air; they are not shipped by sea freight.
○ Regarding Compliance with Japanese Vehicle Inspections
All products we handle are designed and manufactured outside of Japan. Please note that they are not compliant with the "Japanese vehicle inspection system" (Shaken), and we are unable to provide strength calculation documents or similar paperwork for these systems. Therefore, all parts are sold for the purpose of "use on circuits, private land, or off-road," and installation and use are at your own risk.
○ Regarding Warranty
Please check the contents of your package immediately upon arrival. As all products are shipped internationally from outside Japan, there is a possibility of damage to the shipping box or the product itself during transit. Please understand that we will only provide returns, refunds, or replacement products for damaged items, defective products, or incorrect items if notified within 7 days of receipt. Furthermore, regarding products sold through us, all warranty-related support will be handled "exclusively through our company." Please note that we do not facilitate support through other companies or distributors located within Japan.
