Before You Order
〇 Regarding Import Consumption Tax
At Shaft-ya Shopping Site, we pay the import consumption tax incurred at the time of import on your behalf, so there will be no additional charges beyond the total amount paid at checkout.
〇Checking Compatibility
Our entire product database is based on North American vehicles (USDM), so please verify whether parts can be installed on Japanese vehicles (JDM) before placing your order. (If you are unsure if a listed product is compatible with your vehicle, please feel free to contact us. Our support team will be happy to look into it for you.)
If you place an order without confirming compatibility, we cannot accept returns due to incompatibility.
Please note that even if products are sorted by selecting the year, make, and model using the tabs on our homepage, it does not necessarily guarantee that they will fit Japanese model vehicles without modification.
All product descriptions have been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○ Regarding Shipping
Shipping costs are paid at the time of checkout. Shipping estimates are automatically calculated once you enter your shipping address on the checkout page. For large items such as body parts, there may occasionally be a significant discrepancy between the automatically calculated shipping cost and the actual cost. In such cases, we will contact you individually via email.
All products are generally shipped internationally from our US warehouse. Unlike domestic shipping in Japan, international shipping takes approximately 7 to 14 days, so please allow ample time when ordering. If you are in a hurry, please contact us to check the estimated delivery time in advance. Please note that all products are transported by air. No products are shipped by sea.
○ Regarding Compliance with Japanese Vehicle Inspection (Shaken)
Basically, all products we handle are designed and manufactured outside of Japan. Please understand that they are not compliant with the "Japanese Vehicle Inspection System," and we are unable to provide strength calculation documents or similar items for the purpose of this inspection. Therefore, all parts are sold for use on "circuits, private land, and off-road" purposes, and installation and use are at your own risk.
○ Regarding Warranty
Please check the contents immediately upon arrival. Since all products are shipped internationally from outside Japan, there may be shipping damage to the packing boxes or the products themselves. Please understand that we will only provide returns, refunds, or replacements for products with shipping damage, defective products, or incorrect items if notified within 7 days of receipt. Additionally, for products sold through us, all warranty-related support will be handled "exclusively through us." Please note that we do not handle support through other companies or distributors located within Japan.
