Before Ordering
〇Regarding Import Consumption Tax
At Shaftoya Shopping Site, we cover the import consumption tax incurred at the time of import on your behalf, so there will be no additional charges beyond the total amount paid at checkout.
〇Confirmation of Compatibility
Our entire product database is based on North American vehicles (USDM), so please confirm whether the product can be installed on Japanese market vehicles (JDM) before ordering. (If you are unsure if a listed product is compatible with your vehicle, please feel free to contact us. Our support team will be happy to assist you.)
If you place an order without confirming compatibility, we cannot accept returns due to incompatibility.
Please note that even if items are sorted by selecting the year, manufacturer, and vehicle model on the tabs of our home page, this does not necessarily mean they will fit Japanese market vehicles without modification.
All product descriptions have been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○Regarding Shipping
Shipping costs are paid at the time of payment. Shipping estimates are calculated automatically once you enter your delivery address on the checkout page. For large items such as body parts, there may occasionally be a significant discrepancy between the automatically calculated shipping cost and the actual shipping cost. In such cases, we will contact you individually via email.
Basically, all products are shipped internationally from our US warehouse. Unlike domestic shipping in Japan, international shipping takes about 7 to 14 days, so please allow plenty of time for your order. If you are in a hurry, please contact us in advance to confirm delivery times. Note that all products are transported by air. They will not be shipped by sea.
○Regarding Compliance with Japanese Vehicle Inspection (Shaken)
Basically, all products handled by our company are designed and manufactured outside of Japan. Please note that they do not comply with the "Japanese Vehicle Inspection System," and we are unable to provide strength study documents or similar for these inspections. Therefore, all parts are sold for the purpose of "use on circuits, private property, or off-road," and installation and use are at your own risk.
○Regarding Warranty
Please check the contents of your order as soon as it arrives. Since all products are shipped internationally from outside Japan, there is a possibility that the packing box or the product may be damaged during transit. Please understand that we will only provide returns, refunds, or replacement items for damaged products, defective goods, or incorrect items if notified within 7 days of receipt. Furthermore, regarding products sold through our company, all warranty-related support will be handled "exclusively through us." Please note that we do not provide support through other companies or distributors located within Japan.