Before Placing Your Order
〇Regarding Import Consumption Tax
At Shafto-ya Shopping Site, we cover the import consumption tax incurred at the time of import, so you will not be charged any additional fees beyond the total amount paid at checkout.
〇Confirmation of Compatibility
Our entire product database is based on North American vehicles (USDM), so please verify whether parts can be installed on Japanese domestic vehicles (JDM) before placing your order. (If you are unsure whether a listed product is compatible with your vehicle, please feel free to contact us. Our support team will be happy to look into it for you.)
If an order is placed without confirming compatibility, we cannot accept returns due to incompatibility.
Please note that even if items are sorted by selecting the year, make, and model from the tabs on our homepage, it does not necessarily guarantee a direct fitment for Japanese market vehicles without modification.
All product information has been translated into Japanese using translation software. Due to potentially confusing expressions, please contact us before ordering if you have any questions.
○Regarding Shipping
Shipping costs are paid at the time of checkout. Shipping estimates are calculated automatically once you enter your delivery address on the checkout page. For large items such as body parts, the automatically calculated shipping cost may occasionally differ significantly from the actual cost. In such cases, we will contact you individually via email.
Essentially, all products are shipped internationally from our U.S. warehouse. Unlike domestic shipping in Japan, international shipping takes approximately 7 to 14 days, so please allow sufficient time when placing your order. If you are in a hurry, please contact us in advance to confirm delivery times. All items are transported by air; sea freight is not used.
○Regarding Japanese Vehicle Inspection (Shaken) Compatibility
All products we handle are designed and manufactured outside of Japan. Please understand that they are not compliant with the "Japanese Vehicle Inspection (Shaken) System," and we cannot provide documents such as strength calculation reports for Japanese vehicle inspections. Therefore, all parts are sold for the purpose of "use on circuits, private property, or off-road," and installation and use are at your own risk.
○Regarding Warranty
Please inspect the contents immediately upon arrival. As all products are shipped internationally from outside Japan, there is a possibility of damage to the shipping box or the product itself. Please understand that for items with shipping damage, defective products, or incorrect items, we will only handle returns, refunds, or exchanges if notified within 7 days of receipt. Furthermore, for products sold through our company, all warranty-related support will be handled "exclusively through us." Please note that we do not coordinate with other companies or agencies located within Japan.