Before Ordering
〇 Regarding Import Consumption Tax
At the Shaft-ya shopping site, we pay the import consumption tax incurred at the time of import on your behalf, so there are no additional charges beyond the total amount paid at checkout.
〇Verification of Compatibility
Our entire product database is based on North American vehicles (USDM). Please verify compatibility with Japanese market vehicles (JDM) before placing your order. (If you are unsure whether a listed product is compatible with your vehicle, please feel free to contact us. Our support team will be happy to look into it for you.)
We cannot accept returns due to incompatibility if an order is placed without prior verification.
Please note that even if products are sorted by selecting the year, make, and model on our top page tabs, this does not guarantee that they will fit Japanese market vehicles without modification.
All products have been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○ Regarding Shipping
Shipping costs are paid at the time of payment. Shipping cost estimates are calculated automatically when you enter your shipping address on the checkout page. For large items such as body parts, there may occasionally be a significant discrepancy between the automatically calculated shipping fee and the actual cost. In such cases, we will contact you individually via email.
All products are generally shipped internationally from our US warehouse. Unlike domestic shipping within Japan, international shipping takes approximately 7 to 14 days, so please allow sufficient time when placing your order. If you are in a hurry, please contact us in advance to confirm delivery times. Note that all products are transported by air. They are not shipped by sea freight.
○ Regarding Japanese Vehicle Inspection (Shaken) Compatibility
Please be aware that all products we handle are designed and manufactured outside of Japan. They are not compliant with the "Japanese Vehicle Inspection (Shaken) System," and we are unable to provide strength study documents or similar documentation for the Japanese inspection system. Therefore, all parts are sold for use on "circuits, private property, or off-road," and installation and use are at your own risk.
○ Regarding Warranty
Please check the contents immediately upon arrival of your product. Since all products are shipped internationally from outside of Japan, there may be cases where shipping damage occurs to the packaging or the product itself. Please understand that we will only provide returns, refunds, or replacements for products with shipping damage, defective products, or items different from your order if you contact us within 7 days of receipt. Furthermore, for products sold through our company, all warranty-related support will be handled "exclusively through us." Please note that we do not provide support through other companies or distributors located within Japan.
