Before Ordering
〇 Regarding Import Consumption Tax
At Shafutoya Shopping Site, we cover the import consumption tax incurred upon importation, so there will be no additional charges beyond the total amount paid at checkout.
〇Confirmation of Compatibility
Since our entire product database is based on North American specification vehicles (USDM), please confirm whether parts can be installed on Japanese specification vehicles (JDM) before placing your order. (If you are unsure whether a listed product is compatible with your vehicle, please feel free to contact us. Our support team will investigate for you.)
If you place an order without confirming compatibility, we cannot accept returns due to incompatibility.
Please note that even if products are sorted by selecting the year, manufacturer, and vehicle model via the tabs on our homepage, it does not necessarily mean they will fit Japanese model vehicles without modification.
All product descriptions have been translated into Japanese using translation software. Please contact us before ordering if any expressions are confusing.
○ Regarding Shipping
Shipping costs are paid at the time of checkout. Shipping estimates are calculated automatically when you enter your shipping address on the checkout page. For large items such as body parts, there may occasionally be a significant discrepancy between the automatically calculated shipping cost and the actual cost. In such cases, we will contact you individually via email.
All products are generally shipped internationally from our U.S. warehouse. Unlike domestic shipping within Japan, international shipping takes about 7 to 14 days, so please allow ample time when ordering. If you are in a hurry, please contact us to check delivery times in advance. Note that all products are transported by air freight. We do not use sea freight.
○ Regarding Japanese Vehicle Inspection (Shaken) Compatibility
The products we handle are basically all designed and manufactured outside of Japan. Please be aware that they are not designed to comply with the "Japanese Vehicle Inspection System," and we are unable to provide strength calculation documents or similar paperwork for these regulations. Therefore, all parts are sold for use on circuits, private land, or off-road, and installation and use are at your own risk.
○ Regarding Warranty
Please check the contents immediately upon arrival. As all products are shipped internationally from outside Japan, there may be instances of shipping damage to packaging boxes or the products themselves. Please understand that we will only provide returns, refunds, or replacement items for damaged, defective, or incorrect products if you notify us within 7 days of receipt. Furthermore, for products sold through us, warranty support will be handled "exclusively through us." Please note that we do not coordinate with other companies or agencies located within Japan for support.
