Before Ordering
〇 Regarding Import Consumption Tax
At Shafutoya Shopping Site, we cover the import consumption tax incurred at the time of import on your behalf, so there will be no additional charges beyond the total amount paid at checkout.
〇 Compatibility Confirmation
Our entire product database is based on North American market vehicles (USDM). Please confirm compatibility with Japanese domestic market (JDM) vehicles before ordering. (If you are unsure whether the listed product is compatible with your vehicle, please feel free to contact us. Our support team will be happy to look into it for you.)
If you place an order without confirming compatibility, we cannot accept returns due to incompatibility.
Please note that even if products are sorted by selecting the year, manufacturer, and vehicle model using the tabs on our top page, this does not necessarily mean they will fit Japanese model vehicles without modification.
All product descriptions have been translated into Japanese using translation software. As there may be confusing expressions, please contact us if you have any questions before placing your order.
○ Regarding Shipping
Shipping costs are paid at the time of checkout. Shipping estimates are automatically calculated once you enter your shipping address on the checkout page. For large items such as body parts, there may occasionally be a significant discrepancy between the automatically calculated shipping cost and the actual shipping cost. In such cases, we will contact you individually via email.
Basically, all products are shipped internationally from our US warehouse. Unlike domestic shipping in Japan, international shipping takes approximately 7 to 14 days, so please allow sufficient time when ordering. If you are in a hurry, please contact us in advance to confirm delivery times. Please note that all products are transported by air; they are not shipped by sea freight.
○ Regarding Japanese Vehicle Inspection (Shaken) Compatibility
Essentially, all products we handle are designed and manufactured outside of Japan. Please note that they are not compliant with the "Japanese Vehicle Inspection System," and we cannot provide strength evaluation documents or similar paperwork for the purpose of meeting Japanese vehicle inspection standards. Therefore, all parts are sold for the purpose of "use on circuits, private land, or off-road," and installation and use are at your own risk.
○ Regarding Warranty
Please inspect the contents immediately upon delivery. As all products are shipped internationally from outside of Japan, there is a possibility of damage to the packaging or the product during transit. Please understand that we will only provide returns, refunds, or replacement items for products with transit damage, defective products, or items different from your order if you notify us within 7 days of receipt. Furthermore, for products sold through us, warranty support will be handled "exclusively through us." Please note that we do not coordinate with other companies or agencies located within Japan for support.