Before You Order
〇 About Import Consumption Tax
At the Shafutoya shopping site, we pay the import consumption tax incurred upon importation on your behalf, so there will be no additional charges beyond the total amount paid at checkout.
〇 Confirmation of Compatibility
Since our entire product database is based on North American vehicles (USDM), please confirm whether or not the product can be installed on a Japanese domestic vehicle (JDM) before placing your order. (If you are unsure whether the listed product is compatible with your vehicle, please feel free to contact us. Our support team will be happy to look it up for you.)
If you place an order without confirming compatibility, we cannot accept returns due to incompatibility.
Please note that even if products are sorted by selecting the year, manufacturer, and vehicle model using the tabs on our home page, this does not necessarily mean they will fit Japanese model vehicles without modification.
All products have been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○ Regarding Delivery
Shipping costs are paid at the time of settlement. Shipping estimates are automatically calculated once you enter your shipping address on the checkout page. For large items such as body parts, the actual shipping cost may occasionally differ significantly from the amount automatically calculated. In such cases, we will contact you individually via email.
All products are generally shipped internationally from our U.S. warehouse. Unlike domestic shipping within Japan, international shipping takes approximately 7 to 14 days, so please allow plenty of time when placing your order. If you are in a hurry, please contact us in advance to check the delivery date. Note that all products are transported by air. They are never shipped by sea freight.
○ Regarding Compliance with Japanese Vehicle Inspections
All products we handle are essentially designed and manufactured outside of Japan. Please note that they are not compliant with the "Japanese Vehicle Inspection System," and we cannot provide strength evaluation documents or similar paperwork for the Japanese vehicle inspection system. Therefore, all parts are sold for use on "circuits, private property, and off-road" purposes, and any installation or use is at your own risk.
○ Regarding Warranty
Please check the contents immediately upon arrival. Since all products are shipped internationally from outside Japan, packaging boxes and products may sustain shipping damage. Please understand that we will only provide returns, refunds, or replacements for damaged, defective, or incorrect items if notified within 7 days of receipt. Please also note that for products sold through us, warranty support will be handled "exclusively through us." We do not provide support through other companies or distributors located within Japan.
