Before Ordering
〇 Regarding Import Consumption Tax
At the Shafutoya shopping site, we cover the import consumption tax incurred at the time of import on your behalf, so you will not be charged any additional fees beyond the total amount paid at checkout.
〇 Compatibility Check
Our entire product database is based on North American market vehicles (USDM). Please verify compatibility with Japanese market vehicles (JDM) before placing an order. (If you are unsure whether a listed product fits your vehicle, please feel free to contact us. Our support team will be happy to look into it for you.)
If you place an order without confirming compatibility, we cannot accept returns due to fitment issues.
Please note that even if products are filtered by selecting the year, make, and model using the tabs on our homepage, this does not guarantee they will fit Japanese market models without modification.
All product descriptions have been translated into Japanese using translation software. As there may be confusing expressions, please contact us if you have any questions before ordering.
○ Regarding Shipping
Shipping costs are paid at the time of checkout. Shipping estimates are calculated automatically once you enter your delivery address on the checkout page. In rare cases, the actual shipping cost for large items like body parts may differ significantly from the automatic calculation. In such instances, we will contact you individually via email.
All products are generally shipped internationally from our US warehouse. Unlike domestic Japanese shipping, international delivery takes approximately 7 to 14 days, so please allow ample time for your order. If you are in a hurry, please contact us in advance to confirm delivery times. Note that all items are transported via air freight; they are never shipped by sea.
○ Regarding Japanese Vehicle Inspection (Shaken) Compatibility
All products we handle are designed and manufactured outside of Japan. Please understand that they are not compliant with the "Japanese vehicle inspection system," and we cannot provide strength evaluation documents or similar paperwork for these regulations. Therefore, all parts are sold for the purpose of "use on circuits, private property, or off-road," and installation and use are at your own risk.
○ Regarding Warranty
Please check the contents of your order immediately upon arrival. As all products are shipped internationally from outside of Japan, there may be instances of shipping damage to the packaging or the product itself. Please understand that we will only provide returns, refunds, or replacement items for products with shipping damage, defects, or incorrect items if notified within 7 days of receipt. Furthermore, for products sold through us, all warranty-related support will be handled "exclusively through us." Please note that we do not facilitate warranty support through other companies or distributors located within Japan.
