Before You Order
〇 Regarding Import Consumption Tax
At Shaftoya Shopping Site, we pay the import consumption tax incurred at the time of import on your behalf, so there will be no additional charges beyond the total amount paid at checkout.
〇Checking Compatibility
Our entire product database is based on North American vehicles (USDM). Please confirm compatibility with Japanese domestic vehicles (JDM) before placing your order. (If you are unsure whether a listed product fits your vehicle, please feel free to contact us. Our support team will be happy to check for you.)
If you place an order without confirming compatibility, we cannot accept returns due to fitment issues.
Please note that even if products are sorted by selecting the year, make, and model on our homepage, it does not guarantee that they will fit Japanese model vehicles without modification.
All product information has been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○ Regarding Shipping
Shipping costs are paid at the time of checkout. Shipping quotes are calculated automatically once you enter your shipping address on the checkout page. In rare cases, there may be a significant difference between the automatically calculated shipping cost and the actual cost for large items such as body parts. In such cases, we will contact you individually via email.
Basically, all products are shipped internationally from our U.S. warehouse. Unlike domestic shipping within Japan, international shipping takes approximately 7 to 14 days, so please allow sufficient time for your order to arrive. If you are in a hurry, please contact us to confirm the delivery time in advance. Please note that all products are transported by air; they are never shipped by sea freight.
○ Regarding Japanese Vehicle Inspection (Shaken) Compatibility
Essentially, all products we handle are designed and manufactured outside of Japan. Please understand that they are not compliant with the "Japanese Vehicle Inspection System," and we are unable to provide strength calculation documents or similar paperwork for these inspections. Therefore, all parts are sold for "circuit, private property, or off-road use only," and their installation and use are at your own risk.
○ Regarding Warranty
Please check the contents immediately upon arrival of your order. Because all products are shipped internationally from outside Japan, there may be cases of shipping damage to the packaging or the product itself. Please understand that we will only provide returns, refunds, or replacements for damaged items, defective products, or items different from your order if we are notified within 7 days of receipt. Furthermore, for products sold through us, all warranty-related support will be handled "exclusively through us." Please note that we do not provide support through other companies or distributors located in Japan.