Before Ordering
〇 Regarding Import Consumption Tax
At the Shafutoya shopping site, we pay the import consumption tax incurred at the time of import on your behalf, so there will be no additional charges beyond the total amount paid at checkout.
〇Compatibility Check
Our entire product database is based on North American vehicles (USDM), so please confirm compatibility with Japanese domestic vehicles (JDM) before ordering. (If you are unsure whether a listed product is compatible with your vehicle, please feel free to contact us. Our support team will be happy to look into it for you.)
If you place an order without confirming compatibility, we cannot accept returns due to incompatibility.
Please note that even if products are sorted by selecting the year, manufacturer, and vehicle model in the tabs on our top page, it does not necessarily mean they will fit Japanese models without modification.
All products have been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○ Regarding Shipping
Shipping costs are paid at the time of checkout. Estimates for shipping costs are automatically calculated when you enter your shipping address on the checkout page. For large items such as body parts, the actual shipping cost may occasionally differ significantly from the amount automatically calculated. In such cases, we will contact you individually via email.
Basically, all products are shipped internationally from our US warehouse. Unlike domestic shipping in Japan, international shipping takes about 7 to 14 days, so please place your order with plenty of time. If you are in a hurry, please inquire about the delivery time in advance. Please note that all products are transported by air. They are not shipped by sea.
○ Regarding Japanese Vehicle Inspection (Shaken) Compatibility
The products we handle are basically all designed and manufactured outside of Japan. Please note that they are not adapted to the "Japanese Vehicle Inspection System," and we cannot provide documents such as strength evaluation reports for the Japanese inspection system. Therefore, all parts are sold for the purpose of "use on circuits, private property, or off-road," and please install and use them at your own risk.
○ Regarding Warranty
Please check the contents immediately upon arrival. As all products are shipped internationally from outside Japan, there may be shipping damage to the packaging or the products themselves. Please understand that for products with shipping damage, defective products, or products different from your order, we will only handle returns, refunds, or exchanges if contacted within 7 days of receipt. Please also note that for products sold through our company, all warranty-related support will be handled "exclusively through us." We do not provide support through other companies or distributors located within Japan.
