Before Ordering
〇 Regarding Import Consumption Tax
At the Shaftoya shopping site, we cover the import consumption tax incurred at the time of import on your behalf, so you will not be charged any additional fees beyond the total amount paid at checkout.
〇 Confirmation of Compatibility
All product databases are based on North American vehicles (USDM). Please confirm whether they can be installed on Japanese domestic vehicles (JDM) before placing your order. (If you are unsure whether a listed product is compatible with your vehicle, please feel free to contact us. Our support team will look into it for you.)
If you place an order without confirming compatibility, we cannot accept returns due to incompatibility.
Please note that even if products are sorted by selecting the year, manufacturer, and vehicle model using the tabs on our top page, it does not necessarily mean they will fit Japanese model vehicles without modification.
All product descriptions have been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○ Regarding Shipping
Shipping costs are paid at the time of checkout. Shipping estimates are calculated automatically once you enter your shipping address on the checkout page. For large items such as body parts, there are rare cases where there is a significant discrepancy between the automatically calculated shipping cost and the actual cost. In such cases, we will contact you individually via email.
In principle, all products are shipped internationally from our US warehouse. Unlike domestic shipping in Japan, international shipping takes about 7 to 14 days, so please allow yourself plenty of time when ordering. If you are in a hurry, please contact us in advance to check the delivery time. Note that all products are transported by air. They are not shipped by sea.
○ Regarding Japanese Vehicle Inspection (Shaken) Compatibility
Basically, all products we handle are designed and manufactured outside of Japan. Please understand that they are not compliant with the "Japanese vehicle inspection system," and we cannot provide documents such as strength study reports for Japanese vehicle inspections. Therefore, all parts are sold for the purpose of "use on circuits, private land, or off-road," and installation and use are at your own risk.
○ Regarding Warranty
Please check the contents immediately upon arrival. As all products are shipped internationally from outside Japan, there may be shipping damage to the packaging or the products themselves. Please understand that we will only handle returns, refunds, or replacement exchanges for items with shipping damage, defective products, or incorrect items if notified within 7 days of receipt. Please note that for products sold through our company, all warranty-related support will be handled "exclusively through us." We do not provide support through other companies or distributors located within Japan.